Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor communication.
Delivery Issues
Numerous complaints about slow delivery times and incorrect orders, with some customers experiencing significant delays and lack of communication regarding their orders.
Food Quality
While many customers enjoyed the sandwiches, there were consistent reports of incorrect orders and missing ingredients.
Operational Hours
Several reviews noted frustration with inconsistent hours of operation, including early closures and issues with online ordering.
KK
Kay
Feb 18, 2026
1.0
I have ordered here for nearly 2 years. For some reason within the past few months, my order is always wrong and missing items. I called a month ago when it happened the second time. I was missing chips and pop. They said they'd credit my account on the app. Never did. Ordered last night, again missing chips and I got a bottle of Coke when I ordered Diet Coke. I called and asked for a refund which I luckily got.
I don't know if an employee is stealing items from orders or if they're really just that incompetent and lazy. This was never an issue before the last few months, so I believe it could be new employees that are messing up this much or stealing. Either way, I am never ordering from this location again.
BB
brett blesi
Feb 16, 2026
2.0
Thought i would try for the firft time in years and this will be the last time. Over priced with very little meat. I bought a meal was over $17 Jimmy John's not forme going to stick with jersey mikes.
LB
Lynda Berg
Jan 27, 2026
5.0
Great customer service and value
MM
Marlene Minion
Jan 7, 2026
5.0
Very friendly and uplifting staff. Sandwich was fresh and delicious.
NC
Nadiya Carlsen
Dec 8, 2025
1.0
Delivery had an issue with delivering across the street and had to let me know when he delivered. If something is paid for and even tipped then I shouldn’t as the customer know that you weren’t happy with how far you needed to go to do your job.
Especially when I wasn’t the one to order, it was a sweet surprise from my husband.
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