Jimmy John's

3.4

260 reviews

Business Details

Sandwich Restaurant

Jimmy John's

10400 Baltimore St, Blaine, MN

55449, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.4

260 reviews

5 stars

109

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Numerous customers reported significant delays in delivery times, with some orders taking over an hour and a half, leading to dissatisfaction.

Many reviews highlighted problems with incorrect orders, missing items, and sandwiches not made as requested.

Feedback indicated a lack of effective communication and poor customer service experiences, with some staff being rude or dismissive.

While some customers enjoyed the food, there were complaints about inconsistency in quality, such as soggy sandwiches and incorrect toppings.

Several reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall customer experience.

MM
Marlene Minion
5 days ago
5.0
Very friendly and uplifting staff. Sandwich was fresh and delicious.
NC
Nadiya Carlsen
Dec 8, 2025
1.0
Delivery had an issue with delivering across the street and had to let me know when he delivered. If something is paid for and even tipped then I shouldn’t as the customer know that you weren’t happy with how far you needed to go to do your job. Especially when I wasn’t the one to order, it was a sweet surprise from my husband.
RL
Ryan Lillie
Nov 2, 2025
5.0
Freaky fast service, at its best! Great job staff
AB
Anne Bell
Oct 30, 2025
1.0
Our order wasn’t delivered as they told us they had to use Uber since they didn’t have a driver. Driver never delivered. Told we’d get reimbursed yet no clear pathway or evidence of that happening. Tried to go online to give feedback and there is no clear outlet for feedback on the website. Seems that they’re hiding any opportunity for feedback and now I do not trust Jimmy John’s which was once a fav. Evidently they do not care if there is any problems. I will never go here again at any location if this isn’t rectified.
LD
Laura Dustrud
Oct 21, 2025
1.0
Delivery took over an hour (at 2pm) and food was cold