Chipotle Mexican Grill

3.4
1256 reviews
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About

Mexican Restaurant
Chipotle Northtown MN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
599 Northtown Dr NE, Blaine, MN
55434, United States

Hours

Reviews

3.4
1,256 reviews
5 stars
497
4 stars
237
3 stars
111
2 stars
94
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.

Food Quality

Many customers reported poor food quality, including small portions, overcooked items, and spoiled ingredients.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables and floors.

Order Accuracy

Multiple customers experienced issues with incorrect orders and missing ingredients, leading to frustration.

Management Issues

Several reviews indicated a lack of effective management, with staff appearing disorganized and unmotivated.
  • PB
    Pat Burns
    Nov 16, 2025
    3.0
    Food was dry. I went at 8 pm and food was not fresh. I was disappointed.
  • HC
    Haley Campeau
    Nov 6, 2025
    1.0
    I would definitely go to a different location. I couldn’t hear over the music they were playing and the staff didn’t have good customer service. I’ll probably never come here again.
  • LB
    Lisa Burke
    Nov 4, 2025
    3.0
    I was double charged for my order. I had a discount (Halloween) but they charged me full price. Got the manager and they charged me the $6 discount but never refunded the full price burrito. Watch your receipt carefully. edit - they did eventually refund my money but it took awhile so I'm upgrading them to 3 stars. I would have still been overcharged if I hadn't noticed it.
  • SS
    soul5
    Oct 28, 2025
    1.0
    wow the men here especially are especially not nice people especially the big asian man who honestly HAS A TERRIBLE ATTUIDE im litterly pregnet didnt even give me a good portion of chicken !!! I tried to explain but I just kept quit him n that white boy with the odd just beer hair cut NOT NICE PEOPLE!!! they dont know how to treat people seemed like bullies MEAN SPIRITED PEOPLE n horrible energy I wont ever come back I seen 13 dollars!!! to be treated like GARBAGE
  • MA
    Matt Ahlberg
    Oct 22, 2025
    2.0
    If you can make it to any other Chipotle, I’d suggest you go there because you’ll probably be happier with your experience. I’ve been to this one at Northtown several times and it keeps getting worse. After today I figured it’s time to write a review and hope things get better down the road because I’m not coming back to this one for a while. This Chipotle js really poorly run. Just walking in, it’s impossible to not notice all the trash littered everywhere in the parking lot. The staff generally act like customers are an imposition. Rarely do they have all the toppings on the menu cooked and ready to serve. I’ve been to a lot of chipotles over the years so I kind of have an idea of what the staff is supposed to be doing to keep the restaurant performing well. And at this one you’ve got the staff standing chatting with each other joking around. The music is also usually pretty loud in the kitchen making it a party atmosphere for the staff. All in all, Im happy to drive a lil further to go to a different chipotle when I want a burrito. Get better Northtown Chipotle!!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Northtown MN offer?

Chipotle Northtown MN offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the operating hours at Chipotle Mexican Grill Northtown MN?

Chipotle at Northtown in Blaine, MN is open daily from 10:45 AM to 11:00 PM.