Chipotle Northtown MN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.
Food Quality
Many customers reported poor food quality, including small portions, overcooked items, and spoiled ingredients.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables and floors.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing ingredients, leading to frustration.
Management Issues
Several reviews indicated a lack of effective management, with staff appearing disorganized and unmotivated.
PB
Pat Burns
Nov 16, 2025
3.0
Food was dry. I went at 8 pm and food was not fresh. I was disappointed.
HC
Haley Campeau
Nov 6, 2025
1.0
I would definitely go to a different location. I couldn’t hear over the music they were playing and the staff didn’t have good customer service. I’ll probably never come here again.
LB
Lisa Burke
Nov 4, 2025
3.0
I was double charged for my order. I had a discount (Halloween) but they charged me full price. Got the manager and they charged me the $6 discount but never refunded the full price burrito. Watch your receipt carefully. edit - they did eventually refund my money but it took awhile so I'm upgrading them to 3 stars. I would have still been overcharged if I hadn't noticed it.
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soul5
Oct 28, 2025
1.0
wow the men here especially are especially not nice people especially the big asian man who honestly HAS A TERRIBLE ATTUIDE im litterly pregnet didnt even give me a good portion of chicken !!! I tried to explain but I just kept quit him n that white boy with the odd just beer hair cut NOT NICE PEOPLE!!! they dont know how to treat people seemed like bullies MEAN SPIRITED PEOPLE n horrible energy I wont ever come back I seen 13 dollars!!! to be treated like GARBAGE
MA
Matt Ahlberg
Oct 22, 2025
2.0
If you can make it to any other Chipotle, I’d suggest you go there because you’ll probably be happier with your experience. I’ve been to this one at Northtown several times and it keeps getting worse. After today I figured it’s time to write a review and hope things get better down the road because I’m not coming back to this one for a while. This Chipotle js really poorly run. Just walking in, it’s impossible to not notice all the trash littered everywhere in the parking lot. The staff generally act like customers are an imposition. Rarely do they have all the toppings on the menu cooked and ready to serve. I’ve been to a lot of chipotles over the years so I kind of have an idea of what the staff is supposed to be doing to keep the restaurant performing well. And at this one you’ve got the staff standing chatting with each other joking around. The music is also usually pretty loud in the kitchen making it a party atmosphere for the staff. All in all, Im happy to drive a lil further to go to a different chipotle when I want a burrito. Get better Northtown Chipotle!!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Northtown MN offer?
Chipotle Northtown MN offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours at Chipotle Mexican Grill Northtown MN?
Chipotle at Northtown in Blaine, MN is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Northtown MN offer pickup and delivery services?
Yes, Chipotle Northtown MN provides both in-store pickup and delivery services for customer convenience.
How can I order online from Chipotle Northtown MN?
You can order online through Chipotle's website or app via the provided order links.
Is Chipotle Northtown MN an LGBTQ+ welcoming restaurant?
What payment options are available at Chipotle Northtown MN?
Chipotle accepts credit cards and offers gift cards along with various online payment methods.
Can I earn rewards or get exclusive offers at Chipotle Northtown MN?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What nearby places can I visit when I come to Chipotle Northtown MN?
Near Chipotle Northtown are Verizon for mobile services, Starbucks for coffee, and FedEx Office Print & Ship Center for printing and shipping needs, making your visit convenient for various errands.
Are there other dining options near Chipotle Northtown MN?
Yes, nearby dining options include Wingstop for chicken wings, Potbelly Sandwich Shop for sandwiches, and Taco Bell for Mexican fast food.
What entertainment or shopping venues are close to Chipotle Northtown MN?
Nearby you can find Northtown Mall Outlet with stores like GameStop and Claire's, as well as Tradehome Shoes, ideal for shopping and entertainment before or after your meal.