Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Northtown MN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,283 reviews
5 stars
504
4 stars
241
3 stars
113
2 stars
95
1 star
330
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences of poor service and attitude from employees.
Food Quality
Numerous reviews highlighted issues with food quality, including dry, overcooked meat, incorrect orders, and spoiled ingredients.
Portion Sizes
Several customers complained about small portion sizes, feeling that they received less food compared to other locations.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food debris, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with mobile order fulfillment.
KM
Katie Matson
5 days ago
1.0
My order has been incorrect numerous times. The second to last time we were in, they did not include my chips that I paid for. Went in and told them about it and they refused to give me a free bag of chips. I can understand that people are probably trying to get free stuff, but a bag of chips?????? Never eating here again. I’m so sick of sub-par customer CARE!!!!
KR
Kayla Ray
Feb 26, 2026
5.0
I love love this location they never rip me off on portion sizes, there employees are so kind they actually listen when you say things like little this extra that it’s clean and fresh always I go out of my way to go to this location only!!
JR
Jayme Ratliff
Feb 21, 2026
1.0
The service from the lady checking me out was terrible. I had a birthday free guacamole on the app that I was scanning in the restaurant and she said it didn’t work even though seeing I had it. She did not ask anyone else for help to figure it out or try to offer any other solutions other than just having me pay for it and on top of that did not give my kids their chips or drinks. Terrible terrible experience. Go to any other one honestly.
LS
Lily Sutherland
Feb 18, 2026
5.0
We are regulars here! They always know what we’re about to order! And they are so nice. The only improvement that would make this chipotle an 11/10 would be saltier chips. They are just a little bland. Not mad. Still get em. But could be saltier.
PA
Pierre Arnold
Feb 2, 2026
5.0
So good. Not just the food (which I get, it's chipotle, it my burrito sucks it's my fault for picking the ingredients) but the staff was friendly and the manager there Austin made the whole experience awesome when he took a moment to talk to us about some tricks he does to maximize the flavor. Thank you!!
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Certified March 01, 2026Yext Knowledge Graph
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