Brand Certified
McDonald's
3.2(1169 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
330 Jefferson Blvd, Big Lake, MN
55309, United States
Certified by McDonald's • Mar 01, 2026
(763) 263-1010
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,169 reviews
5 stars
342
4 stars
249
3 stars
195
2 stars
117
1 star
266
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Customer Service
Feedback highlighted poor customer service, including rude staff and unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food hygiene issues.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews noted that the food was often cold, poorly prepared, or not up to standard.
- SCSong ChangFeb 14, 20263.0It's the only McDonald near me.. Everytime I order from doordash, Im always missing something. Sometimes missing more than just 1 item. I've went in to order before too. And they still missed some of my stuff 🤷🏻♂️ I just kinda wish they would double check everything thoroughly. I understand that everyone is busy but it doesn't hurt to just double checking if everything on the list is in the bag.
- HCHenry ColletFeb 1, 20261.0Bad customer service..
- BPBrayden PaulsonJan 28, 20261.0Honestly not the type of guy to write reviews or talk bad about things. But today, I went through the drive through in a blue bmw on Wednesday around 1pm and was the girl over the microphone was insanely rude right off the bat. Didn’t think much of it because she probably anlready hates her life. But I continued to order my food…paid for it and the girls there were snotty and gave me the completely wrong food…there was nobody else in the line. (Didn’t realize until I drove all the way back home) Unbelievable….
- MSMike StrandJan 25, 20262.0The wait is always long for me, food wasn't hot, handed me wrong drinks I told them what I ordered and they insisted I ordered wrong I only drink one kind of pop so not likely, and my fries were up side down and dumped all over bag. Idk if it was them not caring or petty cause I corrected my drink order either way just disappointed as for this ain't the first time either.
- SMSusan McCarthyJan 17, 20261.0Dirty restaurant and we waited 30 minutes for cheeseburgers. Awful. And the manager could not have been more rude. I know it’s McDonald’s so expectations should be low but they somehow exceeded those low expectations.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Big Lake, MN?
McDonald's in Big Lake, MN operates daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does McDonald's offer drive-thru service, and what are its hours?
Yes, McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Sunday through Thursday and until midnight on Fridays and Saturdays.
Can I get delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Big Lake provide curbside pickup?
Yes, McDonald's offers curbside pickup as part of its pickup and delivery services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store. Quick links are available online for easy access.
What services and amenities are available at McDonald's in Big Lake?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Lake Cafe, The Third Rail Bar and Grill, and Pizza Factory for additional dining options, and Big Lake Chiropractic Clinic for health services.
Where is McDonald's located in relation to community services in Big Lake?
McDonald's is near Big Lake City Hall and the Big Lake Chamber of Commerce & Industry, making it convenient for visitors attending community events.
Are there nearby transportation or service facilities accessible from McDonald's?
Yes, nearby facilities include U-S Bank ATM and self-storage facilities like U-Lock Storage and North Star Storage, useful for errands alongside your visit.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website