Brand Certified
Dairy Queen Grill & Chill
2.9(639 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
300 Fern St, Big Lake, MN
55309-9460, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(763) 314-8563
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
2.9
639 reviews
5 stars
176
4 stars
104
3 stars
69
2 stars
64
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, cold or undercooked items, and unsatisfactory preparation.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty floors, counters, and unsanitary conditions.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers noting rudeness and lack of professionalism.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
- RRRachel RollinsFeb 24, 20262.0This is the second time I’ve gotten a hot fudge malt here that has almost no hot fudge, tastes like a vanilla with maybe a hint of hot fudge. Don’t get me started with the blizzards, not mixed well and just vanilla ice cream on the bottom half. I’m done ordering at this location.
- ALAnnika LaMereFeb 12, 20261.0It took 20 minutes for a simple fry and a simple ice cream cone.
- MRMarissa ReedFeb 8, 20261.0Soooo slow.
- AOAlyssa OlsonJan 23, 20265.0We have ordered several birthday cakes from Dairy Queen as my husband is allergic to eggs, so they are wonderful for our family. THEY DO AMAZING EVERY TIME! The cake decorator crushes every thing on our check lit for each cake. Great communication, beautiful cakes, and so courteous and helpful. Just the best!!
- PDPaul DeyoJan 3, 20261.0Waiting 45 mins in line for a couple cheeseburgers with only 2 cars ahead of me. This place continues to be disaster. Hire the correct staff for it to run efficiently. McDonalds doesn't have this problem! Do something ownership or close the doors!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats are offered at Dairy Queen Grill & Chill in Big Lake?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 300 Fern St, Big Lake, MN 55309-9460, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, and Friday to Sunday from 10:30 AM to 10:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and provides restrooms and free WiFi.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customers.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10399/.
Are there any nearby convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Kwik Trip and KWIK TRIP #168, both convenience stores and gas stations, are nearby, making it convenient for customers to fuel up or grab essentials before or after visiting Dairy Queen.
What other dining options can be found near Dairy Queen Grill & Chill?
Nearby you can find The Jerky Shoppe, an American restaurant, and Chick-fil-A Big Lake, a chicken restaurant, which provide alternative dining choices.
Are there places nearby where I can enjoy a drink or socialize after visiting Dairy Queen Grill & Chill?
Yes, Lupulin Brewing and Scribbled Lines are local breweries and pubs nearby where customers can enjoy drinks and socialize.
Does Dairy Queen Grill & Chill engage customers through any mobile app offers?
Yes, they encourage customers to download their app to access exclusive deals and mobile rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
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