Absolutely horrible experience. We will never come back to this location. Tables were all dirty, dried ice cream on the floor. All the workers looked and acted as if they didn't want to be there. We ordered ice cream to go. Messed up our order twice and still didn't get it right. Wanted a peanut buster parfait with extra peanuts and it was filled with peanut butter both times. Came out messy as everything dripping everywhere so over filled and it got everywhere had to go back in just to grab an extra cup to make it easier to eat.
EM
Ever Macedo
Apr 21, 2026
1.0
Terrible organization of the staff.
Waiting 20 minutes for a sundae is terrible, there was no line and we were after a family of 3.
EC
Emmanuel Corona
Apr 12, 2026
5.0
Great crew. They've exceeded my expectations and raised the bar for what I expect from other DQs.
RR
Rachel Rollins
Feb 24, 2026
2.0
This is the second time I’ve gotten a hot fudge malt here that has almost no hot fudge, tastes like a vanilla with maybe a hint of hot fudge. Don’t get me started with the blizzards, not mixed well and just vanilla ice cream on the bottom half. I’m done ordering at this location.
AL
Annika LaMere
Feb 12, 2026
1.0
It took 20 minutes for a simple fry and a simple ice cream cone.
It is located at 300 Fern St, Big Lake, MN 55309-9460, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, and Friday to Sunday from 10:30 AM to 10:00 PM. It is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Does Dairy Queen Grill & Chill have amenities for families and children?
Yes, it offers booster seats, high chairs, is family-friendly, welcomes children, and provides restrooms and free WiFi.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customers.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10399/.
Are there any nearby convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Kwik Trip and KWIK TRIP #168, both convenience stores and gas stations, are nearby, making it convenient for customers to fuel up or grab essentials before or after visiting Dairy Queen.
What other dining options can be found near Dairy Queen Grill & Chill?
Nearby you can find The Jerky Shoppe, an American restaurant, and Chick-fil-A Big Lake, a chicken restaurant, which provide alternative dining choices.
Are there places nearby where I can enjoy a drink or socialize after visiting Dairy Queen Grill & Chill?
Yes, Lupulin Brewing and Scribbled Lines are local breweries and pubs nearby where customers can enjoy drinks and socialize.
Does Dairy Queen Grill & Chill engage customers through any mobile app offers?
Yes, they encourage customers to download their app to access exclusive deals and mobile rewards.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: