Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Bemidji Subway® Restaurant at 1008 Paul Bunyan Drive NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times at both the drive-thru and in-store, with some waiting over 30 minutes without being acknowledged.
Customer Service
There were numerous complaints about rude and unprofessional behavior from staff, with some customers feeling ignored or mocked during their visits.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, as well as concerns about food safety practices.
Food Quality
While some customers enjoyed the food, there were multiple reports of incorrect orders, poor quality ingredients, and issues with food preparation.
Staff Performance
Mixed feedback on staff performance; some employees were praised for their hard work and efficiency, while others were criticized for being inattentive or untrained.
BB
Bug
Aug 13, 2025
1.0
Please pick any of the other two locations in the area. Me and my wife went to this location twice in the past 6 months and each time we aired at the drive thru for an extended period of time. This It took well over ten minutes to get two orders in even with multiple staff there. The employee on the headset repeatedly went silent or was laughing to the point we couldn’t understand them. My wife had to repeat her order and what she wanted on her sandwich TWICE because the employee would stop talking for a few minutes before returning back laughing and asking for us to repeat..
The previous time, we waited over an hour at the drive thru, eventually we had to leave without ordering because of other plans we had to attend. The staff never responded to us and we saw multiple costumers come in and leave with food while we were just waiting. We honestly don’t know how this location remains open
TT
Taylor
Aug 13, 2025
1.0
The whole time I was ordering I was being constantly mocked for a comment I made. Rude behavior, terrible customer service, I knew it was going to be a terrible experience when it took more than 10 minutes to get our food with no one in the store.
TH
tony herbert
Aug 9, 2025
1.0
Very surprised with how unsanitary and rude the staff were. Garbage cans old food laying everywhere including tuna. Young staff members told me if I don’t like it I should leave and I did.
MV
Megan VK
Jul 3, 2025
5.0
Went in today July 3rd 2025 around 2:15ish and was impressed with the 3 young ladies working!! They were getting slammed with a full lobby and orders over the headset and still managed to all provide great customer service and a delicious sandwich! Special credit to the young woman with the headset who was multi tasking multiple orders and helping other staff, I wish I could remember her name because if she hasn't been promoted to management she should be! I don't often see people putting their heart and soul in to a business like that and she was giving 100%! I'll be choosing this subway location again. Receipt says Subway #19018-0 and served by #4830 timestamps 2:29:27pm if that helps giving credit to that specific crew, they really did your location a solid with some real owner type pride in their work ethic and customer service.
WA
William Arnold
Jul 1, 2025
1.0
Couldnt rate the food. Was in drive thru for 8 mins no one acknowledged me or took my order. When I drove up to the window the attendant said oh no one had the headset on. I didn't order drove to another subway. This subway doesnt care about making a profit pr its guest. No apologies from this Subway