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McDonald's

3.5
(812 reviews)

Business Details

1402 14th St NW, Austin, MN
55912, United States
(507) 434-7810
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1402 14th St NW, Austin, MN
55912, United States

Hours

Reviews

3.5
812 reviews
5 stars
286
4 stars
181
3 stars
152
2 stars
64
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy times or at night.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness or lack of attention.
  • CP
    Crystal Peterson
    Feb 22, 2026
    1.0
    We will not return to this location. Its sad because its closer to my job but its not worth the headache. They take twice as long as the Oakland location, the food is wrong half the time when I finally do get it. Trying to speak with anyone is like pulling teeth. Save yourself the nightmare and go to Oakland McDonald's. Edited to add: their frappe machine has been broken for ATLEAST a month. Could get an employee to come over for me to inquire why.
  • AS
    Alexander Stoltz
    Feb 21, 2026
    5.0
    You get what you expect. They never mess up the order from my experience, the service could be better but I don't really go to McDonald's for service or atmosphere.
  • KD
    kylee Diggins
    Feb 10, 2026
    1.0
    me and my bf went inside to grab a few drinks for us before heading home. we each ordered a large drink, as we were filling our cups up one of the ladies came out from behind the counter and proceeded to yell at my bf because he was getting water and she thought he had sprite in his cup, she then yelled and demanded he empty his cup and refill it with water even though that's what he already had in his cup. maybe they need to hire a drink assistant to stand there and watch everyone fill there cups up so we don't get screamed at for a Diet Coke and water lol
  • EE
    Emily Estes
    Dec 13, 2025
    1.0
    The staff here simply cannot make a hot caramel macchiato. And they think they need 20 bucks an hour?
  • LG
    Laura Gudino
    Nov 1, 2025
    5.0
    I had no issues. The worker was friendly and the food came fast.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Austin, MN?

The Austin McDonald's is open daily from 5:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

Does this McDonald's location offer drive-through service? What are the drive-through hours?

Yes, this McDonald's has a drive-through that operates every day from 5:00 AM until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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