Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly during busy times or at night.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness or lack of attention.
CP
Crystal Peterson
Feb 22, 2026
1.0
We will not return to this location. Its sad because its closer to my job but its not worth the headache. They take twice as long as the Oakland location, the food is wrong half the time when I finally do get it. Trying to speak with anyone is like pulling teeth. Save yourself the nightmare and go to Oakland McDonald's.
Edited to add: their frappe machine has been broken for ATLEAST a month. Could get an employee to come over for me to inquire why.
AS
Alexander Stoltz
Feb 21, 2026
5.0
You get what you expect. They never mess up the order from my experience, the service could be better but I don't really go to McDonald's for service or atmosphere.
KD
kylee Diggins
Feb 10, 2026
1.0
me and my bf went inside to grab a few drinks for us before heading home. we each ordered a large drink, as we were filling our cups up one of the ladies came out from behind the counter and proceeded to yell at my bf because he was getting water and she thought he had sprite in his cup, she then yelled and demanded he empty his cup and refill it with water even though that's what he already had in his cup. maybe they need to hire a drink assistant to stand there and watch everyone fill there cups up so we don't get screamed at for a Diet Coke and water lol
EE
Emily Estes
Dec 13, 2025
1.0
The staff here simply cannot make a hot caramel macchiato. And they think they need 20 bucks an hour?
LG
Laura Gudino
Nov 1, 2025
5.0
I had no issues. The worker was friendly and the food came fast.
What are the regular opening hours of McDonald's in Austin, MN?
The Austin McDonald's is open daily from 5:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.
Does this McDonald's location offer drive-through service? What are the drive-through hours?
Yes, this McDonald's has a drive-through that operates every day from 5:00 AM until midnight.
Can I order McDonald's for delivery, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:30 PM at this location.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order using McDonald's mobile app?
You can place orders via the McDonald's App available on Apple App Store and Google Play. Links: iOS - https://apps.apple.com/us/app/mcdonalds/id922103212, Android - https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup and delivery services are offered at this McDonald's branch.
What is the address and contact number of this McDonald's?
The address is 1402 14th St NW, Austin, MN 55912, USA. The main phone number is +1 507-434-7810.
Are there any nearby bus stops that can help me get to McDonald's?
Yes, the nearby Greyhound Bus Stop - Ankeny's Mini Mart #5 provides bus service close to McDonald's, making it convenient for travelers to reach the restaurant.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby attractions include North West Park for outdoor activities and Summerset Theatre for live performances, both great options to enjoy before or after your meal.
Are there convenience stores or gas stations close to this McDonald's?
Yes, there are several nearby including Ankeny's Mini Mart, Sinclair Gas Station, and Kwik Trip, which offer convenience store and gas station services.
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