McDonald's

3.3
947 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1009 W Oakland Ave, Austin, MN
55912, United States

Hours

Reviews

3.3
947 reviews
5 stars
284
4 stars
187
3 stars
190
2 stars
90
1 star
196

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback indicates a mix of friendly and rude staff, with several complaints about poor service and management.

Wait Times

Customers consistently mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality and presentation of their meals.
  • BG
    Brennan Gray
    Nov 16, 2025
    1.0
    Took over 30 minutes to get a 5 dollar meal, multiple cars behind me with two bags full of food got there orders before me didn’t get any apologies for the wait just cold food would not recommend going to this McDonald’s save your time.
  • SS
    Shane Sorenson
    Nov 8, 2025
    1.0
    Save yourself go to the location on 14th, this place is a horrible mismanaged place. Very slow just waited 35 minutes for 3 cheeseburgers and a small fry.
  • LL
    Lauren
    Oct 30, 2025
    1.0
    I ordered my son a double cheese burger and a small sprite and myself a mc chicken and a large fry with a latte to drink, when I went to pay the lady dropped the receipt and said oops and didnt give me a receipt so I proceeded to pick my food up at the next window they gave me drinks and had me pull forward a lady comes to bring me the food and I check the bag, it only had my son's food only no mc chiken was there so I told her I'm missing the mc chicken she asked for my receipt I told her what happened and why I didnt get a receipt she left and then a manager came showing I only ordered a double cheese burger the drinks and fry. I was like no I didnt. I know what I ordered. And she proceeded to say well there's nothing I can do. At this point I'm already mad because of how long this is taking and u guys don't seem to know how to take orders because even my son was with and said why didnt u get ur sandwich that u ordered. Very disappointing that I came here and they treat u like u didnt order that and wont do anything to fix the issue at hand.
  • VK
    Vivianna Kelley
    Oct 17, 2025
    1.0
    Messed up our two burgers TWICE. They had no cheese no onion, first time had cheese on it and second time had onion.
  • MA
    Muluwork Aweke
    Oct 13, 2025
    5.0
    it is the BEST restaurant ever M/10

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Austin, MN?

McDonald's in Austin, MN is open 24 hours a day, every day of the week.

Can I order delivery from McDonald's in Austin, MN?

Yes, McDonald's offers 24/7 delivery service through their online ordering platform.