Jimmy John's

Reviews

• JC

  Jena Carlson

  Feb 2, 2026
  5.0
  They forgot my lettuce:( but it was still good
• JH

  jerod hatleli

  Dec 11, 2025
  1.0
  This Jimmy John's in austin has become better known as surprise me John's due to the sandwiches I get but never ordered. Atleast the crew working was kind and professional in their mistakes. However the crew working 12-11-25 didn't have a clue what professional was. After waiting in the drive through after paying at the window, not a car behind me for 15 mins I asked for my money back so I could leave.i was told the system was down and they "couldn't print tickets". I said I understand you but it's 4 ingredients and bread, I can't wait 20 mins for 1 sandwich. Just cancel my order, give me the receipt so I can go. The kid stated his manager would have to do it and shut the window. 6 more mins and nobody comes to the window. I honk , finally who I assumed was the manager throws me a sub, shuts the window and points ahead as to say leave. By this point you can imagine I'm not happy and took a lot not to walk in and have a chat with the toddlers smiling behind the window. Needless to say Jimmy John's in austin is a distant memory and I'll sing to everyone I see how I was treated . Customer service is lost on these entitled kids. It's time these company's take a better look at who's behind their registers. Life is more than screens kids. You may have to talk to someone someday.
• JR

  Jo Ravlin

  Sep 30, 2025
  1.0
  Delivery took over an hour. Charged me $3.99 for the tiniest serving of pasta salad. Literally 2 tablespoons of pasta.
• MM

  Minnesootan

  Sep 28, 2025
  2.0
  Worst jimmy John’s around. Slow and always getting orders wrong.
• TM

  Thomas Mertz

  Sep 18, 2025
  5.0
  Typical Jimmy John's atmosphere and food. This outlet was very clean, the staff was friendly, and the sandwich ingredients fresh.