Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
While some employees received praise for their friendliness, others were noted for being rude or inattentive.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
The restaurant was generally described as clean, although some reviews mentioned unsanitary conditions.
Service Speed
Service speed varied, with some customers experiencing long wait times, especially during busy hours.
KC
Kira Clark
Dec 17, 2025
1.0
Tbh all McDonald's stores are horrible!! Service is just bad, the food is always bad. But I decided to get McDonald's so I can have my sweet tea! So I bought some McDonald's for delivery, toke 2 hours so I called was put on hold for 5 minutes then they hang up the call. So I called again but while I was waiting I got a text saying my order was cancled so I asked for my money back and it will take a week for me to get it back!!! Could have used my money back because now I wont get to eat as thats why I ordered food!!!!
LT
Littlee Turtle (ThatOneAsianDude)
Dec 6, 2025
1.0
Always forgetting something in the morning. Whether that's sausage or syrup. Something is always being forgotten
TA
Tim Anderson
Dec 5, 2025
5.0
The cashier guy at the window at 1:35...what a good soul he is. The world needs more of these people. "Fist bump Friday"!!
TO
Taylor Owens4
Nov 13, 2025
5.0
I’d like to compliment the McDonald’s Daniel for his excellent customer service. He was very polite, efficient, and ensured my order was accurate. It’s always nice to see a team member whocares about their customers!
GG
Greg Goldsworthy
Oct 30, 2025
1.0
Appeared clean. I walked in even though signing in here it says they dont open until 08:00? I must be too old to even comprehend this. Don't they open at 05:00 and serve breakfast until 11:00? Several people saw me but immediately looked away like I caught them doing something wrong? A simple pardon me we do not open for 75 more minutes would have been polite. I stopped going to McDonald's 5 years ago due to service/quality concerns and I did attempt about 6 months agony where the kiosk wouldn't submit my order for some reason. I just wanted a #1 combo, value meal or whatever we call it this week. A simple hi could have avoided a very unhappy ex customer and turned this situation around.