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Jimmy John's

3.4
(158 reviews)

Business Details

3845 Lexington Ave N, Arden Hills, MN
55126, United States
(651) 484-4882

About

Sandwich Restaurant

Location

Jimmy John's
3845 Lexington Ave N, Arden Hills, MN
55126, United States

Hours

Reviews

3.4
158 reviews
5 stars
71
4 stars
23
3 stars
6
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with many praising friendly and fast service, while others reported rude staff and poor handling of orders.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including wrong items being delivered and missing components.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Delivery Issues

Many customers expressed frustration with delivery times, citing delays and incorrect orders, leading to dissatisfaction with the service.

Food Quality

While some customers enjoyed the sandwiches and found them delicious, others reported issues such as stale bread and unsatisfactory flavors.
  • AJ
    Anji Janes
    Nov 13, 2025
    5.0
    Just stopped in for a cookie today, the NICEST guys were working and they made my whole day!
  • B
    ; -b
    Oct 17, 2025
    5.0
    I stopped for lunch around 12:30 on 10 Oct 2025. I received very friendly (and FAST) service along with a recommendation on how to order the sandwich I wanted to get the best price. Great job, everyone!
  • RR
    RoadDogmom
    Oct 7, 2025
    5.0
    Thank you Alex for 5 star service even though I came in 3 minutes before closing time!!! I used my birthday #FREEBIE in the Jimmy John's app. I got freaky five star service and freaky fast food! Sandwich was fresh and delicious and filling. Restaurant was clean and quiet.
  • TA
    Thomas Atkinson
    Aug 4, 2025
    2.0
    I have been going to this Jimmy John's since it opened. Probably 100 times for myself and others in our office. I've had both delivery and pick up. Sometimes I want to get out of the office so today I ordered 2 sandwiches and noted "ASAP" pick up which is the fastest possible. I left my office about 10 minutes after I ordered as the store is literally 3-4 minutes away. When I arrived I was immediately greeted by someone and I said "pick up for Tom". He looked at the tickets on the pending order line without luck and then I said "2 tuna sandwiches" which help him locate it. I noticed that it was at the very beginning (new order) of the many pending's in line. I thought that was odd. I sat down and waited..and waited. I noticed that people would come in and order, their tickets would be pick up and moved from the end to near the front of the line. I then noticed that the older white bearded employee who helped me initially came back and noticed I was still waiting. He pointed at the ticket and me and then it looks like they only then began to prepare my sandwiches. Over 25 minutes after I ordered, I was handed my sandwiches by the white bearded man who had helped me. I pointed out what I observed and rather than apologize or offer an explanation, he simply said he didn't know how they were handling the tickets. I know that was a lie because as you may have read, I watched him handle other tickets and mine for the past 15 minutes while I waited. I told him politely that I didn't believe him and left. Hence this review. Service was NOT fast, especially for a place that prides itself as Jimmy John's Fast. But the lie is what prompted this 1 star service review. Be honest and do better.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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