Dunkin'

2.9
232 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Apple Valley, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7668 150th St W, Apple Valley, MN
55124, United States

Hours

Reviews

2.9
232 reviews
5 stars
77
4 stars
24
3 stars
19
2 stars
21
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service, with many citing specific instances of staff being dismissive or argumentative.

Order Accuracy

Numerous reviews mention issues with incorrect orders, including missing items and wrong food or drink preparations.

Speed of Service

Customers frequently reported long wait times in both the drive-thru and in-store, with some stating that service was painfully slow.

Product Quality

While some customers enjoyed the coffee and donuts, there were multiple complaints about stale or poorly made items, leading to dissatisfaction with the overall product quality.

Staff Friendliness

A few reviews highlighted positive interactions with specific staff members, but these were overshadowed by the overall negative sentiment regarding staff attitudes.
  • SM
    Scott Mahowald
    Jan 4, 2026
    5.0
    Breakfast sandwiches are pretty darn good. And I always have to get a donut or two.
  • TT
    Tara
    Dec 3, 2025
    5.0
    This wasn't always the case for this particular store, but I had a fantastic experience at the drive-thru today. To the gentleman who Was working at the window, thank you for your bright smile and cheery attitude! I hope that the employee I encountered today is there every time! So friendly! And made my drink very well! I hate that Dunkin will often short you a bunch of drink if you ask for less ice, but in the colder climates like this store is located in less ice is necessary, and I don't want to have a half full cup... The person who made it did not short me and I very much appreciated it!!! Good work Dunkin Apple Valley! One other thing to note is that the drive-thru is moving very quickly this morning, I haven't been here in a very long time but I remember it was not that quick before. Very pleased with the speed, accuracy, and friendliness at this location!
  • NM
    Nadyia Mitra
    Dec 2, 2025
    5.0
    We drove through the drive through right at 8pm, unaware they were closing up shop. The staff (Yoel and Shawn) were so friendly and patient and still took our orders! I know when we have been in similar situations at other places - no way they would have let us order. They were just so friendly - I had to write a review because sadly it's less and less common to get good customer service with a smile - refreshing!
  • BB
    Brody Baum
    Nov 22, 2025
    1.0
    never going again, I would never ever recommend a fellow go here, they were rude and it took 20+ minutes in the drive thru, staff blew
  • RH
    Rae Holmes
    Nov 7, 2025
    1.0
    Just ordered the new holiday oat milk drinks and we were given drinks with milk in them. The drinks we ordered have “oat milk” in the name so we assumed they would come with oat milk. Had to go inside to ask them to remake the drinks and the person inside started to argue about not having ordered the drinks with oat milk even though the app says they are made with it and it’s in the title. Turns out they don’t have oat milk, so they had to be made with almond milk. When the person was letting the other workers know about the drinks, he told them to just use almond milk if anyone else orders the drinks. That is not safe as people have various nut allergies and that can seriously harm someone without their knowledge of it happening. He seems to be a manager, but should not be in food service the way he acts with dietary restrictions.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Apple Valley, MN?

Dunkin' in Apple Valley, MN is open daily from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.