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Brand Certified

Chipotle Mexican Grill

2.9
(302 reviews)

About

Mexican Restaurant
Chipotle Orchard Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15600 English Ave, Apple Valley, MN
55124, United States

Hours

Reviews

2.9
302 reviews
5 stars
114
4 stars
25
3 stars
16
2 stars
20
1 star
127

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including missing items and wrong ingredients.

Portion Sizes

Many reviews highlighted dissatisfaction with small portion sizes, often described as inadequate for the price.

Customer Service

Feedback indicated a consistent pattern of poor customer service, with staff being described as rude or unhelpful.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions affecting their dining experience.

Food Quality

There were complaints about the quality of food, including stale ingredients and poorly prepared items.
  • MM
    Miressa Morka
    Feb 13, 2026
    1.0
    The rice was not cooked well, some are raw and my teeth hurts 😂
  • KB
    Kristy Brecht
    Dec 31, 2025
    1.0
    We ordered an online special where you could get meat, rice, beans (no option for veggies- very very disappointed) 3 salsas, cheese, lettuce, queso, and chips. We ordered extra shells and extra meat for our party of 7. The website was horrible and we ended up entering the order 5 times! Having an account didn't seem to matter. Our order was delivered to the wrong address. There is no good way to contact the store to discuss this. We tried to talk to the driver but he wasn't able to tell us where it was delivered. We used the "delivery" option on the website so also not sure what delivery service they used. We ended up reordered the same thing and getting it delivered correctly. In this whole process my card was charged four times. Two of those chargers were removed. I called the 1-800 number this am as advised by the Internet and the person said they were unable to refund my purchase. They said I entered an incorrect address. That may be possible after multiple attempts with the website. However, we did not receive the product. He was unwilling to even listen to me about the conversation I had with the driver. I will never be ordering from this location again. I had to go so far as to call my bank to dispute charges. The total was over $100 (for 7 people I understand that's not crazy) however, over 200 for product we did not receive is. While to food was good, the customer service is appalling.
  • KK
    Kit Kat
    Dec 20, 2025
    1.0
    Prices up, portions down. Do better, Chipotle
  • CM
    Cody Mahowald
    Dec 19, 2025
    1.0
    DO NOT TRUST THEM WITH THE TAKEOUT ORDER- order three bowls and all three bowl were wrong, we paid for double meat, every single bowl was the wrong order, everything in the bowl was different and had our names on the bowl with what we order and they still messed it up, DO NOT RECOMMEND
  • TT
    TLTorpax
    Nov 28, 2025
    5.0
    My new chipotle, clean and nice employees.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Orchard Place offer?

Chipotle Orchard Place offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Apple Valley?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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