Chipotle Mexican Grill

2.9
287 reviews
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About

Mexican Restaurant
Chipotle Orchard Place is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15600 English Ave, Apple Valley, MN
55124, United States

Hours

Reviews

2.9
287 reviews
5 stars
107
4 stars
24
3 stars
13
2 stars
20
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor customer service, with staff being rude, inattentive, or unhelpful.

Food Quality

Numerous reviews highlighted issues with food quality, including stale, cold, or poorly prepared items.

Portion Sizes

A consistent complaint was about small portion sizes, with many customers feeling they received less food than expected.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect ingredients.
  • TB
    Tom Blun
    Oct 24, 2025
    1.0
    Paid $22 for a single burrito bowl double carne Asada got 4 2” strips of steak… Thank you I mean corporate who do you have managing?
  • MM
    Mekseb
    Oct 10, 2025
    1.0
    This Chipotle is honestly one of the worst I’ve been to. The orders are wrong almost every single time, the place is dirty, and the workers have zero customer service. The food is often stale or made carelessly, and it feels like no one there cares about quality or customers. I’ve given this location multiple chances, but it keeps getting worse. Definitely not worth it.
  • JM
    JuDonna McClung
    Oct 5, 2025
    2.0
    They didn't have all the ingredients in the white rice, alot of socializing even when customers enter and the rewards scan never works
  • YA
    Yamilet Alvarez
    Oct 4, 2025
    5.0
    Out of all the other chipotle’s this one is super clean great service great food
  • MS
    michael sebour
    Sep 24, 2025
    1.0
    What a mess...def not worth a visit. Went at 6:30 and asked for Carne Asada, first team member told me it would be a bit but they would make more...the other guy "whispered" to him to just tell me they were out...clearly no one wanted to make more. I was disappointed but moved on to a different meat choice. They didnt want to provide much assistance to me after that and placed a tiny bite of the next meat...I literally canceled my order but paid for the first two meals they made...only to have them forget the drinks from my kids meals. What a mess. Wont go back thats for sure. The service was horrible and the food was well...not worth the visit

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Orchard Place offer?

Chipotle Orchard Place offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Apple Valley?

Chipotle is open daily from 10:45 AM to 11:00 PM.