Chipotle Apple Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and dismissive attitudes.
Food Quality
There were numerous complaints about food quality, including undercooked rice, overcooked meat, and inconsistent portion sizes, particularly for online orders.
Cleanliness
The restaurant was often described as dirty, with dirty tables, overflowing trash, and a general lack of cleanliness in the dining area.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during less busy times.
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Danee Darko
4 days ago
1.0
Already was disappointed before I even got home with my food because of small portion sizes but after taking a few bites I bit down on something very hard. There was a piece of bone in my chicken. Won’t be returning to this location.
RA
rocky a
Jan 5, 2026
1.0
Terrible experience. Please go to a different Chipotle.
This location was extremely dirty and nothing seemed to be cleaned properly. The white rice was mixed into the brown rice and the salsa was mixed into the sour cream. The food was handled carelessly and they threw it into the bowl as if they were angry. Customer service was poor and the portions were very small especially the protein. The place felt unhygienic overall.
Please make the extra drive and go to another location. This one is not worth it.
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Noneya Businesse
Jan 3, 2026
1.0
Food was cold and I asked for double wrapped tortilla and it was not. Seriously what’s hard about reading directions in front of you
BS
Brady Schrankler
Jan 1, 2026
1.0
1 star because there’s too many times I’ve done an online order and find a bowl that has barely anything in it.
The employees are rude as well and not very willing to help.
BS
Brandon Siegle
Dec 20, 2025
1.0
Had a terrible experience on Friday evening. To start the elderly women taking orders was a grumpy, poor listener, who didn't seam to care about what you wanted and gave the smallest portions I've ever been given there. Then the young guy at the registers first tried to pocket my change then thought that for $18.89 only should get one of my two servings. On top of that the line was a mess. You need stricter standards for your employees. What a terrible experience.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Apple Valley?
Chipotle Apple Valley is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Apple Valley offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Apple Valley, MN?
It is located at 7638 150th St W, Apple Valley Square, Dakota, Apple Valley, MN 55124.
How can I place an online order for Chipotle Apple Valley?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of cuisine does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What is Chipotle's commitment to food quality?
Chipotle emphasizes responsibly sourced ingredients, using only 53 real ingredients without artificial colors, flavors, or preservatives, following its Food with Integrity principles.
Are there catering and gift card options available at Chipotle Apple Valley?
Yes, the location offers catering services and gift cards among other convenient services.
Which nearby restaurants can I visit along with Chipotle in Apple Valley?
Nearby restaurants include Leeann Chin Chinese Cuisine, Hawaii Poke Bowl, Subway, Little Caesars Pizza, Perkins American Food Co., MrBeast Burger, White Castle, Boston Market, and KFC.
What nearby stores could I visit while at Chipotle Apple Valley?
Nearby retail options include AT&T, RadioShack, Sally Beauty, Half Price Books, Five Below, JOANN Fabric and Craft Stores, and The Original Mattress Factory.
Are there nearby services or amenities useful for customers visiting Chipotle Apple Valley?
Yes, nearby amenities include Chase Bank with an ATM, Petco for pet supplies, Vetco Total Care Animal Hospital, and several beauty salons like Barber Shop-Apple Valley and Brow Art By Teju.