Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Customers reported inconsistent service, with some experiencing rude behavior and long wait times, while others praised friendly and efficient staff.
Product Consistency
Several reviews highlighted issues with incorrect orders and drink quality, with some customers receiving poorly made beverages.
Atmosphere
The location is generally described as clean, bright, and inviting, contributing positively to the customer experience.
Loyalty Program Issues
Customers expressed frustration with the loyalty program, citing glitches and lack of resolution from customer service.
DH
Dan Henry
Feb 11, 2026
5.0
One of the nicest 'Bous I've ever been to. Incredibly comfortable & spacious layout.
LS
Lyuba S
Jan 22, 2026
5.0
One of the best Caribou coffee shops.
AO
An On
Jan 16, 2026
2.0
Been trying to go here through drive thru for nearly a year, but all staff are way more concerned about shoving the tip request (and don’t think it’s optional, it’s a request, some have actually right out said it) in your face before service is complete (Starbucks does this the right way, tip after). I think after months and months of orders, it’s been correct 2-3x if I’m generous. There’s always something wrong or missing, then some staff give attitude asking for the corrections, even when I’ve already tipped 20-30%. I’m definitely about ensuring service workers are tipped, if they’re not rude, incompetent, and/or demanding. Even then, I’ve always done 15%. It’s infuriating to watch people not get tipped who do great work or even just the work with a non-rude, entitled attitude. My boss wouldn’t pay a bonus at the front end of the year before seeing my work quality and attitude. I think it’s time to take my business elsewhere, especially after one reviewer had their items spat in by staff. It would’ve been one star of Caribous quality wasn’t good.
KK
Kit Kat
Jan 14, 2026
1.0
No ice in my coffee..
JB
J B
Jan 12, 2026
1.0
Caribou Coffee Loyalty program has a supposed “glitch” in their loyalty program points and is only giving half of the points earned. After multiple contacts and messages, they are aware but un-loyally, don’t know when it will be fixed! In the meantime …MORE FRAUD IN MINNESOTA…when you know about it and don’t do something about it. Blame it on the frontline employees who know nothing about it!
Caribou Coffee is located at 15730 Emperor Ave, Suite 100, Apple Valley, MN 55124, United States.
What types of products and specialties does Caribou Coffee offer?
They serve a variety of products including coffee, iced coffee, mochas, lattes, hot chocolate, cold press coffee, tea, breakfast items, and merchandise. Specialties include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, and Nitro Cold Press among others.
Can I order Caribou Coffee items through a mobile app?
Yes, you can order using the Caribou Coffee app available on both iOS and Android platforms, or order online through their website.
Is Caribou Coffee wheelchair accessible and family-friendly?
Yes, Caribou Coffee provides wheelchair accessible entrance, parking, seating, and restrooms. They also welcome families and have a children's menu.
What convenient nearby locations can I visit before or after Caribou Coffee?
Nearby, you can visit Sirius Day Spa Minnesota or CLOVR Life Spa for relaxation and wellness, making it a perfect stop before or after enjoying your coffee.
Are there places for fitness or wellness near Caribou Coffee?
Yes, Discover Strength Apple Valley gym and CLOVR School of Massage are close by, ideal for fitness and wellness activities around your coffee visit.
Where can I find dining options near Caribou Coffee in Apple Valley?
Costa Vida, a Mexican fast-food restaurant, and Crooked Pint, an American bar and grill, are nearby dining places where you can enjoy a meal before or after your visit.
How can I contact Caribou Coffee for customer support?
You can reach Caribou Coffee customer relations via email at customerrelations@cariboucoffee.com or by phone at +1 952-521-9500.
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