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Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.
Brand Certified

Caribou Coffee

4.3
(272 reviews)

Business Details

15730 Emperor Ave, Apple Valley, MN
55124, United States
(952) 521-9500

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
15730 Emperor Ave, Apple Valley, MN
55124, United States

Hours

Reviews

4.3
272 reviews
5 stars
195
4 stars
28
3 stars
12
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude behavior and long wait times, while others praised friendly and efficient staff.

Product Consistency

Several reviews highlighted issues with incorrect orders and drink quality, with some customers receiving poorly made beverages.

Atmosphere

The location is generally described as clean, bright, and inviting, contributing positively to the customer experience.

Loyalty Program Issues

Customers expressed frustration with the loyalty program, citing glitches and lack of resolution from customer service.
  • DH
    Dan Henry
    Feb 11, 2026
    5.0
    One of the nicest 'Bous I've ever been to. Incredibly comfortable & spacious layout.
  • LS
    Lyuba S
    Jan 22, 2026
    5.0
    One of the best Caribou coffee shops.
  • AO
    An On
    Jan 16, 2026
    2.0
    Been trying to go here through drive thru for nearly a year, but all staff are way more concerned about shoving the tip request (and don’t think it’s optional, it’s a request, some have actually right out said it) in your face before service is complete (Starbucks does this the right way, tip after). I think after months and months of orders, it’s been correct 2-3x if I’m generous. There’s always something wrong or missing, then some staff give attitude asking for the corrections, even when I’ve already tipped 20-30%. I’m definitely about ensuring service workers are tipped, if they’re not rude, incompetent, and/or demanding. Even then, I’ve always done 15%. It’s infuriating to watch people not get tipped who do great work or even just the work with a non-rude, entitled attitude. My boss wouldn’t pay a bonus at the front end of the year before seeing my work quality and attitude. I think it’s time to take my business elsewhere, especially after one reviewer had their items spat in by staff. It would’ve been one star of Caribous quality wasn’t good.
  • KK
    Kit Kat
    Jan 14, 2026
    1.0
    No ice in my coffee..
  • JB
    J B
    Jan 12, 2026
    1.0
    Caribou Coffee Loyalty program has a supposed “glitch” in their loyalty program points and is only giving half of the points earned. After multiple contacts and messages, they are aware but un-loyally, don’t know when it will be fixed! In the meantime …MORE FRAUD IN MINNESOTA…when you know about it and don’t do something about it. Blame it on the frontline employees who know nothing about it!

Frequently Asked Questions About Caribou Coffee

What are the regular operating hours of Caribou Coffee in Apple Valley, MN?

Caribou Coffee in Apple Valley is open Monday to Friday from 5:30 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does Caribou Coffee offer delivery and pickup options?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from Caribou Coffee

Caribou Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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