Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.
Food Quality
While many customers enjoyed the food, there were several complaints about cold or poorly prepared items, including missing ingredients and stale buns.
Staff Performance
Feedback on staff was mixed; some praised the friendly and helpful service, while others reported rude interactions and inefficiency.
Cleanliness
The cleanliness of the restaurant was a concern for some customers, with reports of sticky floors and unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders, including missing items and wrong sauces, leading to dissatisfaction among customers.
KM
Kathy McMullen
Feb 14, 2026
5.0
I asked for 1,000 Island extra on side with my RACHEL and they forgot it but everything else was very good
BD
Blair Davis
Jan 24, 2026
4.0
Great staff and good food!
RS
Rebecca Siglow
Nov 30, 2025
1.0
I went to pay, and handed the guy my coupons, he proceeded to look at them and charge me full price anyways. What's the point of mailing out coupons if you don't honor them?
MD
Michael Daddario
Nov 9, 2025
3.0
The Steak Tips, were more like Pot Roast tips. What happened to the Curly fries, more like half Curly fries bits. Only had a couple real looking Curly fries the reat were bits. Arby's needs to better. I'm just sticking with the original Roast beef sandwich can't go wrong.
JJ
Jon
Oct 5, 2025
1.0
Had my worst meal ever there. Talk to the Corp office. Got no real support from them.
Will not be ever going back