Customers generally praised the sandwiches for being delicious and fresh, with specific mentions of soft bread and great flavors.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders, leading to customer dissatisfaction.
Delivery Problems
Many customers reported issues with delivery, including inconsistent delivery areas and long wait times, which detracted from their overall experience.
Speed of Service
While some customers experienced fast service, others noted significant delays, contradicting the brand's promise of 'freaky fast' service.
Cleanliness and Atmosphere
The restaurant was generally described as clean, but some customers noted unprofessional behavior among staff that affected the dining atmosphere.
RP
Robert “Robear” Pachan
Dec 28, 2025
5.0
Very friendly staff, they even answered some questions on my app. Most restaurants don't know how their apps work.
AH
Amanda Heieie
Dec 5, 2025
5.0
Loving how soft the bread has been! And always freaky fast!
JK
jena klitzka
Dec 2, 2025
1.0
We tried to order a delivery. It was before dark at 3:30pm. We called to order an Derrick( only manager of store he claimed) snapped an said we don't deliver after dark. I asked since when and he lied an told me corporate rule AND IT WASNT DARK IT WAS 3:30 pm today.Then talked about address because he said corporate has set a radius. Ok gave address. He said no don't deliver there and he was snotty rude, talked fast an over me when I asked more questions because I've seen drivers past dark an outside said radius. I'm exactly half mile down the road away and just had a delivery a week ago AFTER dark so I was curious what changed. He said if they delivered then I will take action on that employee. Wow it didn't need to go that far. A simple no we can't is fine I asked his name and position an again snapped an said this is my store and this is how it's ran. Extremely reluctant to give a name. When he finally have a name he intentionally said very fast an rambled corporate number off I didn't catch it an asked again. He said all this stuff he said corporate would confirm. I wasn't even asking it go that far. So I did call Corporate and said the no delivery after dark rule wasn't true and I took a screenshot of that from website direction from Corporate customer service I spoke to. Yes they have a radius but I was within it at 3:30 pm when it's not dark. I love the food an no complaints there however this whole conversation an the disrespectful deminor didn't need to happen. If a place can't do it then ok. I guess someone from Corporate office is supposed to do a follow thru. Just wanted a freaky fast sub is all an I got lied to an snapped at. Lesson learned. Look it up yourself on the website.
RP
Randy Provencal
Nov 22, 2025
5.0
I've been to a lot of JJs and this was by far the fastest my sandwich was prepared. It was literally ready for me by the time I paid. And it was made right and tasted great. Highly recommended!!