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Brand Certified

Jimmy John's

4.0
(450 reviews)

Business Details

4617 State Hwy 29 S, Alexandria, MN
56308, United States
(320) 762-8911

About

Sandwich Restaurant

Location

Jimmy John's
4617 State Hwy 29 S, Alexandria, MN
56308, United States

Hours

Reviews

4.0
450 reviews
5 stars
246
4 stars
98
3 stars
35
2 stars
18
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rude and unprofessional interactions.

Food Quality

Overall, customers enjoyed the food, particularly the sandwiches, but there were complaints about incorrect orders and missing items.

Speed of Service

Many customers experienced slow service, contradicting the brand's promise of 'freaky fast' delivery.

Delivery Issues

Inconsistent delivery policies and experiences were highlighted, with some customers frustrated by delivery area restrictions.

Cleanliness and Atmosphere

The restaurant environment received positive remarks, but there were also mentions of unsanitary conditions in some instances.
  • RP
    Robert “Robear” Pachan
    Dec 28, 2025
    5.0
    Very friendly staff, they even answered some questions on my app. Most restaurants don't know how their apps work.
  • AH
    Amanda Heieie
    Dec 5, 2025
    5.0
    Loving how soft the bread has been! And always freaky fast!
  • JK
    jena klitzka
    Dec 2, 2025
    1.0
    We tried to order a delivery. It was before dark at 3:30pm. We called to order an Derrick( only manager of store he claimed) snapped an said we don't deliver after dark. I asked since when and he lied an told me corporate rule AND IT WASNT DARK IT WAS 3:30 pm today.Then talked about address because he said corporate has set a radius. Ok gave address. He said no don't deliver there and he was snotty rude, talked fast an over me when I asked more questions because I've seen drivers past dark an outside said radius. I'm exactly half mile down the road away and just had a delivery a week ago AFTER dark so I was curious what changed. He said if they delivered then I will take action on that employee. Wow it didn't need to go that far. A simple no we can't is fine I asked his name and position an again snapped an said this is my store and this is how it's ran. Extremely reluctant to give a name. When he finally have a name he intentionally said very fast an rambled corporate number off I didn't catch it an asked again. He said all this stuff he said corporate would confirm. I wasn't even asking it go that far. So I did call Corporate and said the no delivery after dark rule wasn't true and I took a screenshot of that from website direction from Corporate customer service I spoke to. Yes they have a radius but I was within it at 3:30 pm when it's not dark. I love the food an no complaints there however this whole conversation an the disrespectful deminor didn't need to happen. If a place can't do it then ok. I guess someone from Corporate office is supposed to do a follow thru. Just wanted a freaky fast sub is all an I got lied to an snapped at. Lesson learned. Look it up yourself on the website.
  • RP
    Randy Provencal
    Nov 22, 2025
    5.0
    I've been to a lot of JJs and this was by far the fastest my sandwich was prepared. It was literally ready for me by the time I paid. And it was made right and tasted great. Highly recommended!!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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