Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Alexandria? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 505 Broadway St .
Multiple reviews highlighted poor customer service experiences, including rude interactions and unresolved complaints.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback varied on food quality, with some praising the pizza while others complained about cold, burnt, or poorly made items.
Delivery Issues
Many customers experienced long delivery times and difficulties with the delivery process, contributing to negative experiences.
Staff Attitude
While some reviews praised friendly staff, others noted unprofessional behavior and lack of courtesy from employees.
AE
ameera elnagar
Dec 20, 2025
1.0
This is the second time that dominos has delivered to the wrong place and been horribly rude about it. The first time was my fault because I put the address in wrong and I gave the guy some grace because we were in the middle of the snowstorm but then it happened again and I fell asleep waiting for the pizza. Called the next morning and the dude tries gaslighting me into believing that I actually ordered it for that day not the night before. I said afraid not you already charged my boyfriend's card and we called twice, both times were told they were on the way. Then he abruptly cuts me off and is like "Your order is for tonight, we'll have it there by 9 like you scheduled (which i didnt) THANK YOU BYE" and i said UHHH can I at least pick it up???? Like hello???? Then he again rudely tells me itll be ready in 30 minutes and Im like thats perfect because we have errands to run! Pick the pizza up and not only was it cold but it literally tasted like they used the pizza to clean their dirty ovens and came all over it. And it wasnt just a bad batch because my boss gave me Dominos literally the same night and it tasted great so. I also find it funny that when I sent my boyfriend over there the guy at the register throws his hands up and says oh im so sorry yeah I just got off the phone with her, my boyfriend leaves and your delivery guy is zooming to my house like he has a court date. Absolutely hilarious. We dont want any compensation for this as there isn't really anything that can make up for the treatment we received. I am simply putting this out there for the rest of us who don't want to get spat on just for trying to get some food. As someone who has been in the service industry for years, this is beyond just a bad day or bad weather. You dont treat people like this. My boyfriend and I went above and beyond to respect your team, especially my boyfriend he was nothing but kind over the phone and the two guys we dealt with those two nights were absolutely awful. Would not reccomend ordering late at night
DD
Devon DesMarais
Dec 8, 2025
2.0
My girlfriend and I order placed a order and half of the order was correct while the other half wasn't even made right cause they didnt have all the tops and only said I'm sorry it won't let us mark toppings that we are out of online so they made the food show they felt instead of giving a call to ask a simple question.
EH
Ethan Henneberg
Nov 23, 2025
2.0
Delivery takes forever, they some how can't find the place on a regular in town address. Finally food shows up cold. I call to explain this and they say it's my fault. Customer service definitely a F.
SS
Sam
Oct 29, 2025
5.0
Great place, I order from dominos frequently and the food is typically amazing along with the service. The staff is always professional and friendly when they deliver, highly recommend repeat business!
TT
Talbert.1450
Oct 5, 2025
5.0
Was impressive to see a well ran Domino's. Plenty of employees, they were all in a good mood, working together. Order was good and ready fast. Only complaint, they didn't answer the phone, had to order online.