Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
675 reviews
5 stars
342
4 stars
170
3 stars
74
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers praised the food, others experienced cold or poorly prepared items.
Drive-Thru Experience
Long wait times in the drive-thru were frequently mentioned, with some customers expressing frustration over delays.
Family-Friendly Atmosphere
The restaurant is noted for its kid-friendly features, including a play area and bounce house.
Pricing Concerns
Several reviews indicated that customers felt the prices were high for the quality and portion sizes received.
KG
Kristin Gaytan
Feb 22, 2026
1.0
Experienced rude service and poor quality food. I ordered two mint oreo blizzards. One was normal and the other was melted and was not mixed. it looked like soup. I asked to have a staff member remake the blizzard and they said it's supposed to look like that and then ignored me until I left. It was upsetting and embarrassing and I won't be coming back to this location.
PG
Pierre Genereux
Feb 17, 2026
2.0
Waited in drive through line for 10 min with absolutely no movement. Not worth the wait.
DD
Draven Day
Feb 6, 2026
4.0
Ordered on door dash, it arrived food was amazing and I went to call them to say thank you guys it was great as soon as they picked up the hung up on me without saying a word.
Great food I'll order again, I just felt shocked but definitely do go here
CD
Caleb Dokka
Feb 5, 2026
1.0
Yall lock the doors and just wave and laugh at people trying to get the orders they paid for. Good employees you have at this location. Not even 8 o'clock and doors are all locked. These are reasons why i dont stop at this place anymore
DB
Douglas Bestland
Jan 31, 2026
1.0
I’d say I should’ve known something was wrong when she didn’t tip the cup, but no that blizzard was a visible puddle when I got it. That picture was taken not when I arrived home, but when instead of going home I had to pull into a parking space at the location to make sure it didn’t spill because apparently “frozen” was meant to be in quotations on their menu. It’s now sitting in the freezer with the other one, because both were runny by the time I got home with the blue one already mostly melted cream at the top.
What are the opening hours of Dairy Queen Grill & Chill at 1701 Broadway, Alexandria?
The restaurant is open daily from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Alexandria provide drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen in Alexandria family-friendly and accessible for children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is wheelchair accessible.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor seating and outdoor seating areas with free WiFi.
Can I order ahead for pickup at Dairy Queen Grill & Chill in Alexandria?
Yes, you can place an order online for pickup through their ordering website.
How can I get exclusive deals and discounts for Dairy Queen Grill & Chill?
Downloading the Dairy Queen app provides access to exclusive deals and mobile offers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Hunt Brothers Pizza for additional dining options or enjoy some shopping at O'Reilly Auto Parts and Simonson Lumber of Alexandria.
Is there a gas station near Dairy Queen Grill & Chill in Alexandria for fueling up?
Yes, Cenex gas station is close by, convenient for customers to fuel up before or after their visit.
Are there any healthcare facilities located near the Dairy Queen Grill & Chill in Alexandria?
Yes, nearby healthcare options include Heartland Orthopedic Specialists and Douglas County Hospital, useful if you have appointments in the area.
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Certified March 01, 2026Yext Knowledge Graph
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