Having a family friendly atmosphere, with places for our kids to play is something that makes it worth coming here! We always love to come get cold treats after summer events! Keep up the good work, and attention to detail!
TL
Tony Lenz
Apr 8, 2026
1.0
I didn't want leave a review but the recent service has been terrible. They might as well be spitting in your face when they hand you your food. Every question is answer ugh and a snapping comment. The drive up in the dining area is not guest friendly. We had a group seating next to it since the entire restaurant was filled and yelled at multiple times because we were talking. We were talking at a normal volume. In last few months the times we have dined and gotten drive thru a few times. We didn't feel welcome the staffed treated us a burden and were constantly rude especially the front manager. The place used be so nice and family friendly, but until something changes I don't think we will be coming back and actively telling people to go somewhere else. I will change my review if this is addressed.
RC
Rosemary Carvao
Mar 27, 2026
1.0
I will be very honest Aubrey was not only rude and impatient but also very aggressive, as someone who works for dq myself the service was horrible and the hospitality did not exist! Please fix your attitude! Won't be coming back. The other girl luca or something was very polite and sweet thank you!
JA
Jessica Anderson
Mar 24, 2026
5.0
Just so happened to stop to purchase a birthday cake on Free cone day. They were crazy busy both drive thru line backed way up. Went inside, the workers greeted me with a smile, asked if I wanted anything wrote on the cake. I did and felt bad for asking. Staff is amazing, handled everything professionally, respectful with a smile.THANK YOU
RW
Rachel Walsh
Mar 14, 2026
1.0
Wow. I'm astonished at how rude these employees are. I also work in customer service and I could never imagine speaking to a customer the way I was just spoken to. Never again will I be coming here.
What are the opening hours of Dairy Queen Grill & Chill at 1701 Broadway, Alexandria?
The restaurant is open daily from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Alexandria provide drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is the Dairy Queen in Alexandria family-friendly and accessible for children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is wheelchair accessible.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor seating and outdoor seating areas with free WiFi.
Can I order ahead for pickup at Dairy Queen Grill & Chill in Alexandria?
Yes, you can place an order online for pickup through their ordering website.
How can I get exclusive deals and discounts for Dairy Queen Grill & Chill?
Downloading the Dairy Queen app provides access to exclusive deals and mobile offers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Hunt Brothers Pizza for additional dining options or enjoy some shopping at O'Reilly Auto Parts and Simonson Lumber of Alexandria.
Is there a gas station near Dairy Queen Grill & Chill in Alexandria for fueling up?
Yes, Cenex gas station is close by, convenient for customers to fuel up before or after their visit.
Are there any healthcare facilities located near the Dairy Queen Grill & Chill in Alexandria?
Yes, nearby healthcare options include Heartland Orthopedic Specialists and Douglas County Hospital, useful if you have appointments in the area.
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