Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albert Lea Subway® Restaurant at 802 Main Street East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor service.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and incorrect orders.
Wait Times
Many customers expressed frustration with long wait times, particularly for online orders, which seem to be prioritized over in-person customers.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area, impacting the overall dining experience.
Staff Efficiency
Staff efficiency is a concern, with reports of slow service and disorganization during busy periods.
JJ
Jade
Jan 23, 2026
5.0
Wonderful customer service experience at this location on 01/23/26 around 2:45pm (for reference because I didn’t catch the guys name). Just the pleasant and friendly small talk while toasting the sub makes all the difference and put me in a good mood. The guy making my sub was friendly and seems to enjoy his job. I ordered the Honey Mustard BBQ sub and he did a great job making the sandwich efficiently (remembering the ingredients I was telling him even between chatting without having to repeat myself over and over). Thanks!
JB
jasmine butler
Nov 6, 2025
2.0
I am specifically wanting to review the new festive turkey sandwich i tried tonight. I ordered it knowing there is stuffing on it, so I asked for it to be toasted. The bread was.. but the stuffing was cold.yuck. I would never eat cold stuffing sorry. Also I thought there would be real cranberries on it.. nope. Just cold cranberry liquid on only the end of the sandwich. The other end had all bread no ingredients. Threw the rest of it away after feeling sick about it. Would never try that kind again.
Whenever I do randomly get some subway, I order the same turkey sandwich with my ingredients on it, it's always been good. I will say service is also soooo slow through the drive threw though.
SW
Samantha Wasmund
Oct 28, 2025
1.0
Sandwich smelled like cigarettes
JG
Jacob Gibson
Oct 19, 2025
1.0
Food was horrendous. The bread was beyond stale; the meat was old tasting and they barely put any mayo on the sandwich (requested extra) called and spoke with the manager and got told “there isn’t anything I can do” I rarely take the time to make complaints, but this was so bad that I had to.