Arby's

3.7
608 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2707 Bridge Ave, Albert Lea, MN
56007, United States

Hours

Reviews

3.7
608 reviews
5 stars
226
4 stars
179
3 stars
71
2 stars
45
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.

Food Quality

The food quality was inconsistent, with several complaints about cold or improperly prepared items, though some customers still enjoyed specific menu items.

Cleanliness

There were multiple mentions of unsanitary conditions, particularly in the restrooms and dining area.

Drive-Thru Experience

The drive-thru service was often criticized for being slow, with long wait times and issues with order accuracy.
  • GJ
    Gerald Krenzke Jr.
    Dec 30, 2025
    4.0
    Love the french dip!
  • CS
    Chris Skala
    Dec 18, 2025
    5.0
    Even though I had to wait on fresh mozzarella sticks,the kind lady who took my order was very polite and accommodating.food is consistent
  • VV
    vonlonster
    Dec 10, 2025
    3.0
    Drive through order, food was as expected. Fries were smoking hot, sandwiches were not warm, but not hot, temp could've been better. Mac n cheese was perfect. Now my biggest complaint...quit filling your beverage cups to the top with ice. It's the cheapest thing in the food service industry to limit the ice and fill the cup with the beverage. Service, ehh...SMILE...a scowl with a forced, not genuine ""have a nice night" is counterproductive. Usually don't Google rate fast food, but looks like the 3.7 rating and owner responses aren't working...and I love Arby's!
  • AB
    Al Hehn (Buster1959)
    Nov 19, 2025
    4.0
    The beef and cheddar is always a hit
  • AR
    Avi Redsten
    Oct 19, 2025
    1.0
    Went through the drive through and whoever was taking orders was very unprofessional, we order 3 meals and got charged individually for every thing that comes in a meal for all 3 of them, they missed our drinks and we had ask for them, ALSO almost forgot to give card back. NOT acceptable, and very pissed off that I paid more then I should have.