Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
318 reviews
5 stars
152
4 stars
82
3 stars
45
2 stars
9
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared items and missing toppings.
Cleanliness
Some customers noted that the restaurant's cleanliness was lacking, with comments on a dirty interior and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about the ice cream and some staff members providing great service.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
- NBNancy BenzingerJul 25, 20253.0Tell me why a big franchise like Dairy Queen would not have any napkins. When I brought it to an employee's attention and remarked they sell napkins or paper towels at nearby stores the employee said they didn't have time or staff to go get any. Also there was another Dairy Queen about 10 minutes down the road. They should have at least got a roll of paper towels for guests to use. Management take note.
- MTMadison ThompsonSep 17, 20231.0This Dairy Queen is a joke every time we go there they half our food and it’s cold and gross. Seriously over going to this Dairy Queen. Last time they said they’d send us coupons for giving us half filled drinks half filled fries never saw them. Highly don’t recommend this joke of a restaurant. Got a medium fry and this is what we got. Horrible for a local place!
- SDSara DouvierOct 20, 20172.0Several times of messed up order. Tonight ordered a chicken bacon ranch sandwich, got home from drive through to find NO CHICKEN... WTH
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Albany?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 8:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Does Dairy Queen Grill & Chill provide services for families and children?
Yes, the restaurant is family-friendly, welcomes children, and offers amenities such as high chairs and restrooms.
Can I order food ahead of time at Dairy Queen Grill & Chill?
Yes, you can place orders online for pickup through their official website.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Where is Dairy Queen Grill & Chill located in Albany, MN?
It is located at 331 7th St S, Albany, MN 56307-9452, United States.
Are there any nearby places to visit around Dairy Queen Grill & Chill?
Yes, nearby places include Salon Progressive for beauty services, City Laundry for laundry needs, and U.S. Bank ATM for banking and cash access.
What entertainment options are near Dairy Queen Grill & Chill?
Customers can enjoy movie selections from nearby Redbox kiosks and visit The Mill, a local coffee shop and cafe, before or after their meal.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Godfather's Pizza for pizza lovers, 3 Peppers Mexican Grill for Mexican cuisine, and Lucy's Albany for fast food.