Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared items and missing toppings.
Cleanliness
Some customers noted that the restaurant's cleanliness was lacking, with comments on a dirty interior and unsanitary conditions.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about the ice cream and some staff members providing great service.
Value for Money
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
NB
Nancy Benzinger
Jul 25, 2025
3.0
Tell me why a big franchise like Dairy Queen would not have any napkins. When I brought it to an employee's attention and remarked they sell napkins or paper towels at nearby stores the employee said they didn't have time or staff to go get any. Also there was another Dairy Queen about 10 minutes down the road. They should have at least got a roll of paper towels for guests to use. Management take note.
KW
Kaleigh Will
Jul 13, 2025
3.0
Staff had horrible customer service and couldn’t hear my order through the drive-thru repeated it 4 times and still got it wrong. Got very annoyed that I wanted my order correct.
MA
Marcelo Goberto Azevedo
Jun 21, 2025
5.0
Loja padrão da franquia.
TC
Tony Cosman
Jun 15, 2025
4.0
Love stopping at this location for an ice cream over looking the golf course’s first hole green. There are a few outdoor tables and benches to enjoy your purchase. Great people with standard food options and great ice cream.