McDonald's

3.6
921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
650 2nd St NE, Aitkin, MN
56431, United States

Hours

Reviews

3.6
921 reviews
5 stars
331
4 stars
219
3 stars
172
2 stars
66
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including managers, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over having to check their orders each time.

Wait Times

Customers consistently noted long wait times, both in the drive-thru and for mobile orders, with some stating it was the slowest McDonald's they had experienced.

Food Quality

Mixed reviews on food quality, with some praising fresh and hot items while others reported cold or poorly prepared food.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions in the bathrooms.
  • JD
    JAL Donovan
    6 days ago
    5.0
    Best drive through experience we’ve ever had. Amy was patient and fun as our group decided on our order. This lovely person served us well and made our day better.
  • TT
    Tera Thompson
    Dec 31, 2025
    1.0
    Mya at this aitkin location is the rudest customer service person I’ve ever came in contact with. She has an ugly attitude and should not be working customer service. She needs to be in the back cooking where she isn’t in contact with your customers. She is a prime example of loss of service and customers. I won’t be visiting this location again unfortunately due to the very rude and inexcusable serve I received from Mya.
  • MS
    Mark sansom
    Dec 26, 2025
    1.0
    Booo! Im to upset to type!!!
  • TK
    taylor koopman
    Dec 23, 2025
    1.0
    Absolutely terrible experience at store number 28173 today 12/23/25 at 3:48pm. The manager on shift was swearing at me and other customers in the lobby. There were 3 other customers at the counter with orders made wrong. She tried to rip the burger that HER staff made incorrectly out of my hand immediately. Told me she has to bring it back to the kitchen so the cab correct their mistake. I said no I’ll keep the burger and they can make me a new one. Just like every other time they get my order wrong. Then after they force me to throw it away before making me the burger I paid extra for, the other manager tells me I’m acting like a two year old. They refuse to give higher up contact info. So I will keep post bad reviews until something is done about this.
  • CC
    collarfullofphan666
    Dec 18, 2025
    1.0
    refuses to give water. rude. bad service. ruined our food. we didn’t even customize anything and they managed to mess it up. 2 items and both were wrong.

Frequently Asked Questions About McDonald's

What are McDonald's Aitkin MN's regular operating hours?

McDonald's in Aitkin, MN is open daily from 6:00 AM to 11:00 PM.

When is the delivery service available at McDonald's Aitkin?

Delivery service is available every day from 6:00 AM to 10:00 PM.