Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Was waiting just to order for over 5 mins, not counting the time before I got to the speaker box. The older lady did not say a single thing to me at the window. Hardly opened it enough to snatch my card & pass me my things without saying a word until I asked if the receipt was in the bag, it was not & she reluctantlyhanded it over. Food was good / as expected though.
KD
Karen Duncan
Mar 24, 2026
3.0
Wendy's are not what they used to be. The service is terrible and the food is getting worst like Mickey D's. Last time the food was cold and cheese never melted.
KT
Keshia Trussell
Mar 21, 2026
1.0
I ordered and payed for a double no cheese they sent a single with cheese had to get my money back I see why Wendy's going outta business they think they can give you whatever.
LP
Leland Parker
Mar 17, 2026
1.0
There's a Wendy's at I-4 and I-75 in Tampa that's famous for being terrible. They serve dry burgers with hardly any toppings to add moisture or flavor. They don't care about quality or customers and just survive off of freeway traffic. I never thought I'd find a worse meal from a Wendy's than that. HOWEVER, this location was far worse.
The burger smelled strange. I'd say a "sewer" smell. It tasted like a bicycle tire inner tube, no exaggeration. The fries were warm-ish, tough, and chewy--not at all crispy even though I ate them right away to avoid eating cold fries as I drove to Chicago. For all of this, I was told to wait when I ordered at the drive-through and waited again at the window.
The manager (or at least a guy in his 50's who didn't look like a line worker) just handed me my order and then slammed the window closed without saying anything. I had to ask for ketchup even though I had a large order of fries. Speaking of fries, he asked me if I wanted a medium or large combo and when I said "Biggie", he acted like it wasn't obvious that I wanted a large.
I eat at Wendy's often when I drive across the country and this is literally the worst meal I've had from any of them. Shocking that it was worse then the one in Tampa.
PF
Phil AKA Flipper
Mar 11, 2026
2.0
We went here as this is the only wendys left open in the city of Ypsilanti, our sodas tasted "off" (we were told the coke guy was on his way, we could wait if we wanted.) the staff was very rude, when we questioned an item we thought was missing the manager snipped " they're in there I packed the bag myself" I said ok I'm being told they werent there (turns out they were on the bottom of bag with rest of our order stacked on top, also ordered a cherry coke float soda when we asked where is the cherry coke float we got no response until going inside fuming, then were told the cherry coke float is a "flavor" not an actual float which could've been said at drive-thru window. (Also would explain why our sodas tasted "off" as we weren't expecting a flavor but an actual float.) I finally pulled off to side as there was a line building behind us. Then when other customers came out we got dirty looks like we were wrong for questioning order.
Is the Wendy's at 4020 Carpenter Rd. in Ypsilanti, MI currently open?
Yes! This Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, or delivery where available.
What are the drive-thru hours for this Wendy's?
The drive-thru is open Monday to Friday from 6:30 AM to 3:00 AM, and on weekends from 7:00 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or online at order.wendys.com by selecting this location.
Where can I find the menu and nutritional information for this Wendy's?
Menu and nutrition details are available on the Wendy's website, mobile app, and in the restaurant.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via the Wendy's contact page or call this location directly at (734) 971-5644.
Are there any other restaurants near this Wendy's where I can dine before or after my visit?
Yes, nearby dining options include Lefty's for American burgers, Dabu Sushi and Sushi Dabu for Japanese cuisine, Bangkok Chinatown Cuisine for Asian noodles, and Subway for sandwiches.
What nearby services can I access close to this Wendy's at 4020 Carpenter Rd.?
Nearby services include Xfinity for internet and home security, Michigan Broadband Systems for IT repair, Sprint by Orbit Tech mobile store, and South Arbor Animal Hospital for pet care.
How can nearby places like Meijer Gas Station and The UPS Store help me during my visit to Wendy's?
After enjoying a meal at Wendy's, you can conveniently refuel at Meijer Gas Station or handle shipping and printing needs at The UPS Store 5281, both close by.
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