With Hyperion Coffee Co. our mission is to create a roasting company in Ypsilanti, Michigan with a unique approach to the coffee experience. This approach begins with establishing relationships with coffee farmers at origin. Our goal will be to represent each of the farm's coffees with a personal investment and studied knowledge of all the methods of growing, production, brewing, and service. We develop individual roast profiles for each coffee we select and tailor it to enhance each coffees attributes and natural sweetness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.