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Subway

3.4
(183 reviews)

Business Details

(734) 879-0026
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ypsilanti Subway® Restaurant at 2868 Washtenaw Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2868 Washtenaw Ave, Ypsilanti, MI
48197, United States

Hours

Reviews

3.4
183 reviews
5 stars
72
4 stars
30
3 stars
25
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and slow service.

Food Quality

Many customers reported issues with food quality, including stale bread, skimpy portions, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathroom and food handling practices.

Order Accuracy

Frequent complaints about missing items in orders and incorrect sandwich preparations were noted.

Staff Attitude

Mixed feedback on staff attitude, with some customers praising friendly service while others reported rudeness and lack of professionalism.
  • PP
    Paul
    Feb 24, 2026
    1.0
    Worst subway ever these guys are the cheapest people ever they put the bare minimum amount of anything on your food. Also they suck at communication highly recommend driving anywhere else to get your food
  • AG
    Ari Guzman
    Feb 4, 2026
    1.0
    bathroom was DISGUSTING. says a lot about the food
  • M1
    Mycheese 12
    Jan 11, 2026
    2.0
    Indian dude is extremely slow
  • MS
    MACLAIN SLOTNICK
    Jan 1, 2026
    1.0
    Not greeted , waited, young lady who came from back after the other guy ignored me was pleasant, food was terrible like the bread was old hurt my jaw chewing.
  • MM
    MK
    Dec 7, 2025
    1.0
    We got this delivered: 2 toasted footlong subs, 2 chips and 2 drinks. The delivery driver only gave us the sandwiches that were stone cold. We drove to here to hopefully make things right. When presenting the problem to the employee, he printed the receipt and confirmed on the receipt the 2 sandwiches we ordered and we asked if they could be remade. He nodded his head. We proceed to sit and wait ~30 minutes while 3 more customers come in and we again ask the employee if our sandwiches could be remade or at least retoasted as we could tell one of the subs didn't even have melted cheese so we know it wasnt toasted to begin with. The employee straight up just said no. All the while the other customer he was helping was getting visibly upset due to a language barrier and couldn't answer her questions. No reheat, no apology, no nothing from the staff at this location. Soulless. My partner and I will no longer eat at this location. Only good thing to eat here was the drink and chips. This was the greatest fumble of all time.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Ypsilanti?

The Subway restaurant is located at 2868 Washtenaw Ave, Ypsilanti, MI 48197.

What are the operating hours for Subway at 2868 Washtenaw Ave?

Subway is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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