Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ypsilanti, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and staff being unresponsive or rude.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor handling of online orders.
Food Quality
Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and poorly made beverages.
Management Concerns
Feedback indicated issues with management, including understaffing, poor training, and lack of customer service focus.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and quick order fulfillment.
AF
anna fg
5 days ago
5.0
This is hands down one of the best Dunkin' donuts The employees are always on point and their customer service is fantastic
4F
404 Error Not Found
Nov 9, 2025
1.0
What are these hours??? And why is it that every time I pull up your sign shows open, but no one answers the damn intercom.
MD
Mariyah Dhanani
Nov 9, 2025
1.0
Would give 0 stars if I could. Consistently bad service, made me wait longer for my food in the cold just to give me the most wrong order possible when I got home. Asked for no bacon several times as I cannot eat pork on my egg and cheese croissant. Waited 20+ minutes for a bagel with 0 cheese and EXTRA bacon. What a waste of time and money, so disappointed.
RV
Ryan Vande Vooren
Oct 19, 2025
4.0
Our visit was ok. We waited some time to be severed. Not because anyone in line but all the staff looked busy doing other things and preparing other orders. Once they realized we had been waiting they were very quick to apologize and get out order taken.
MS
Morbidly Shy
Oct 15, 2025
3.0
I really used to like this location. I However, the past year at least the coffee I get inside is almost always sweetened improperly. Whomever the male is entering doesn't change the sweetness level from small to large. I order something like a large Carmel Craze and it has 1 spoonfull/ pump of each of the sweet ingredients. A large drink like that has like 4 by default. So my drink end up nasty tasting.
If I order online it does sometimes taste watered down but at least it's sweet enough.
I now only order online at this one if I go.
What are the operating hours of Dunkin' in Ypsilanti, MI?
Dunkin' is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Ypsilanti offers curbside pickup and delivery services.
What new holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and enjoy the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order my Dunkin' favorites ahead of time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of food does Dunkin' serve in Ypsilanti?
Does Dunkin' have a drive-thru service at this location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is there free Wi-Fi available at the Dunkin' store?
Yes, free Wi-Fi is available at this Dunkin' location.
Which nearby places could I visit before or after stopping by Dunkin' for coffee?
You might visit Vanilla Bean Cafe or Sanaa Coffee House for more coffee and café experiences, or check out Yaya's Pizza and The Olive Branch Restaurant for a meal.
How can nearby businesses like Metro by T-Mobile or Great Lakes Vapes complement a visit to Dunkin'?
You can easily combine errands by visiting Dunkin' for a coffee or breakfast, then stop by Metro by T-Mobile for mobile needs or Great Lakes Vapes if you're interested in tobacco products.
Are there nearby services for automotive or personal care near Dunkin'?
Yes, nearby you can find Victory Lane Quick Oil Change, J & J Car Wash for automotive care, and Off The Top Barbershop or Dreamscapes Salon & Tanning for personal grooming and beauty services.