Brand Certified
Dunkin'
3.2(876 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
608 S. Hewitt Rd, Ypsilanti, MI
48197, United States
Certified by Dunkin' • Mar 01, 2026
(734) 434-9380
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ypsilanti, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
876 reviews
5 stars
285
4 stars
163
3 stars
102
2 stars
83
1 star
243
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly staff, many report poor service, long wait times, and untrained employees.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, missing items, and poorly prepared food and drinks.
Food Quality
Customers frequently express disappointment with the freshness and quality of food items, including stale donuts and poorly made sandwiches.
Management Issues
Several reviews mention poor management practices, including understaffing and lack of training, leading to a chaotic environment.
Speed of Service
Many customers complain about slow service, particularly in the drive-thru, with long wait times reported consistently.
- HSheidi st.martin5 days ago5.0The staff is so nice and they always do a great job at making my drinks. I absolutely love it here
- AMaliyah m.Jan 19, 20265.0Staff is always very kind :)
- MHMyron HillJan 18, 20265.0Fast and friendly
- SKSamantha KeomahavongJan 10, 20261.0Been here 3 times and the customer service is so bad here.
- NTNhi TorresJan 3, 20261.0I am pretty disappointed with this location. I had a free drink which was a reward but I was on my login through the website but the team that worked there did not know how to process it. I had to figure it out and had to download the app to get the QR code. I showed it to them and also trained the workers. One thing that I also learned is that you should check your donut selection which i never did at other places. Two Boston, one blueberry, one chocolate glazed and two with peanuts ended up being Two Boston, two blueberry and two plain glazed. Should have gone to another donut place which can fill a simple order of 6 donuts. They also did not change my coffee sweetness to 2. Level 4 which is default is terribly sweet.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website