The staff is consistently described as friendly, kind, and accommodating, creating a welcoming atmosphere for customers.
Food Quality
Customers frequently praise the food, particularly the burgers and ice cream, noting freshness and deliciousness.
Cleanliness
Many reviews highlight the cleanliness of the restaurant, with several customers mentioning a noticeable improvement in this area.
Order Accuracy
While most customers report satisfaction with their orders, there are some mentions of incorrect orders, particularly with online requests.
Atmosphere
The overall vibe of the restaurant is described as cheerful and inviting, contributing to a positive dining experience.
SM
stephanie miller
2 days ago
5.0
They have always been the friendliest around and now they have upgrades to the store. They never disappoint.
TM
Tibbs's Mama
Jan 3, 2026
5.0
So glad we saw your sign that you are open late! What a treat to zip in for a quick treat!! Thank you for the friendly service and great dessert! <3
JJ
Jamie
Dec 31, 2025
5.0
Stopped in on NYE, the owner was so kind and personable. Really good conversation and spoke very highly of his staff, too. Super cool owner, highly recommend stopping in.
AP
Adam Poplawski
Dec 30, 2025
3.0
We ordered an Oreo ice cream cake for my sons's birthday. I ordered it a day ahead of time but it still took me 15+ minutes to get the cake in the store. They originally spelled Ethan wrong and corrected it before bringing the cake to me. They said they were cleaning up the lines to make the cake look really good. Turns out they were just correcting my son's misspelled name. They still didn't notice birthday was misspelled nor did they fix it. They did not show me the cake, they bagged the cake / tied the bag in a knot so I was already home before I noticed.
Obviously we still ate the cake and it was delicious. The service was very kind and courteous. The people were very nice. However, spelling Happy Birthday and the persons name correctly should be a simple request to get right.
GG
Gina
Dec 26, 2025
5.0
The employees are ALWAYS wonderful! So very kind and joyful! Food is great! I will forever support this business!
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 1:45 AM.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is indoor seating as well as outdoor seating available for customers.
Can customers order food online or via an app for Dairy Queen Grill & Chill?
Yes, customers can order food online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and contact number for Dairy Queen Grill & Chill?
It is located at 1801 Washtenaw Ave, Ypsilanti, MI 48197-1702. The phone number is +1 734-598-3916.
Are there nearby attractions or places where customers can visit before or after dining at Dairy Queen Grill & Chill?
Yes, customers can visit nearby places like Brookie's Cafe, Little Caesars Pizza, or Lucky 7 Chinese Food for more dining options, or enjoy beauty and spa services at The Next Level Barber Shop Lounge and Gold Nails Spa nearby.
How can nearby public transportation help customers reach Dairy Queen Grill & Chill?
Customers can use nearby stops such as the Smokers Express stop, which serves as a tobacco shop and bakery, to navigate close to Dairy Queen Grill & Chill.
Are there any nearby grocery or convenience stores that customers can visit when coming to Dairy Queen Grill & Chill?
Yes, the Latin American Grocery store is nearby, offering convenience for shoppers who want to combine grocery shopping with a meal or treat at Dairy Queen Grill & Chill.
Are there services nearby for customers looking for personal care or wellness while visiting Dairy Queen Grill & Chill?
Nearby services include beauty salons and spas like The Next Level Barber Shop Lounge, Gold Nails Spa, and Ebb and Flow Massage, providing relaxation and grooming options.