Dairy Queen Grill & Chill

4.3
1075 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1801 Washtenaw Ave, Ypsilanti, MI
48197-1702, United States

Hours

Reviews

4.3
1,075 reviews
5 stars
683
4 stars
190
3 stars
85
2 stars
37
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, kind, and accommodating, creating a welcoming atmosphere for customers.

Food Quality

Customers frequently praise the food, particularly the burgers and ice cream, noting freshness and deliciousness.

Cleanliness

Many reviews highlight the cleanliness of the restaurant, with several customers mentioning a noticeable improvement in this area.

Order Accuracy

While most customers report satisfaction with their orders, there are some mentions of incorrect orders, particularly with online requests.

Atmosphere

The overall vibe of the restaurant is described as cheerful and inviting, contributing to a positive dining experience.
  • SM
    stephanie miller
    2 days ago
    5.0
    They have always been the friendliest around and now they have upgrades to the store. They never disappoint.
  • TM
    Tibbs's Mama
    Jan 3, 2026
    5.0
    So glad we saw your sign that you are open late! What a treat to zip in for a quick treat!! Thank you for the friendly service and great dessert! <3
  • JJ
    Jamie
    Dec 31, 2025
    5.0
    Stopped in on NYE, the owner was so kind and personable. Really good conversation and spoke very highly of his staff, too. Super cool owner, highly recommend stopping in.
  • AP
    Adam Poplawski
    Dec 30, 2025
    3.0
    We ordered an Oreo ice cream cake for my sons's birthday. I ordered it a day ahead of time but it still took me 15+ minutes to get the cake in the store. They originally spelled Ethan wrong and corrected it before bringing the cake to me. They said they were cleaning up the lines to make the cake look really good. Turns out they were just correcting my son's misspelled name. They still didn't notice birthday was misspelled nor did they fix it. They did not show me the cake, they bagged the cake / tied the bag in a knot so I was already home before I noticed. Obviously we still ate the cake and it was delicious. The service was very kind and courteous. The people were very nice. However, spelling Happy Birthday and the persons name correctly should be a simple request to get right.
  • GG
    Gina
    Dec 26, 2025
    5.0
    The employees are ALWAYS wonderful! So very kind and joyful! Food is great! I will forever support this business!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 1:45 AM.