Arby's

4.0
1103 reviews
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Business Details

3015 Washtenaw Ave, Ypsilanti, MI
48197, United States
(734) 434-4760
http://www.arbys.com/locations/us/mi/ypsilanti/3015-washtenaw-ave/store-615
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3015 Washtenaw Ave, Ypsilanti, MI
48197, United States

Hours

Reviews

4.0
1,103 reviews
5 stars
508
4 stars
302
3 stars
152
2 stars
45
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with customer service, particularly with certain staff members being rude or unprofessional.

Food Quality

While many customers enjoyed the food, there were complaints about cold or poorly prepared items, as well as inconsistent quality.

Management Issues

Several reviews highlighted problems with management, specifically regarding rudeness and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable food experiences.
  • JJ
    jayoko
    2 days ago
    1.0
    to the woman taking orders here on jan 10 around 11pm: not my fault you work at arby’s! go take your rude attitude somewhere else !
  • ME
    Milton Amaru El
    Dec 24, 2025
    5.0
    I enjoyed my visit. Brandon was very nice and suggested that the other Gyro sandwiches taste just as good as the one I picked. Clean store and friendly staff I will be coming back here when k get a chance. The Gyro was so good I miss eating it already.
  • CS
    Carol Sanders
    Nov 30, 2025
    5.0
    Great roast beef
  • AH
    Ajaiya Hickman
    Nov 13, 2025
    5.0
    On the night of 11/13/25 I decided I needed a nice arby's meal. The man at the register -- Jaylin if the receipt is correct - was AWESOME! He took my order so well and made sure we got what we needed. Even let me add on at the window because my dumb ass forget to ask for a fry. GOD SEND! The cooks were efficient and packed my order with care. I've never been happier. Thank you arby's team that worked 11/13/25. Thank you.
  • JH
    James Hunter
    Oct 22, 2025
    4.0
    Stopped by to try the new steak nuggets. I wouldn't recommend them but the roast beef sandwich was good.
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