Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude or dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Several reviews mentioned slow service, particularly during busy times, leading to long wait times for customers.
Cleanliness
Multiple customers noted that the restaurant was not clean, with dirty dining areas and unsanitary conditions.
Food Quality
While some customers praised the food quality, others reported receiving cold or improperly prepared meals.
LC
Latoya Cannon
Nov 9, 2025
5.0
Not bad the wait took longer than expected.
TY
Tammi Young
Nov 4, 2025
5.0
I always enjoy Wendy's
DA
David Alvarez
Oct 29, 2025
5.0
All I got was coffee and it was delicious and they treated me like royalty
LW
Liza Warnecke
Oct 13, 2025
1.0
I went inside to order a burger and fries. My food was correct and quick, but the cashier has an unacceptable attitude. The person ordering before, maybe 13yo tops, had a few coupons for their order. The cashier, John, was exceptionally rude to the young person. The customer was perfectly polite, asked to use multiple coupons, didn’t argue when they were told they couldn’t, and paid in full quickly. John was rude about the number of coupons the kid could use and rude about the drinks that were available.
Additionally, after the coupons, the customers order was $2, which John took in cash. When I ordered, John still had the kids meal on the screen and just added my food to the same order. When I pointed it out, he had a manager (I believe the managers name was Ken) come over to take the kids meal off.
RL
RENE L.
Oct 3, 2025
1.0
After an 8 minute wait at the front counter for my mobile order placed 6 minutes before I arrived I loved hearing the manager shouting to her employees for pushing out the drive thru orders fast. Because she obviously doesn't care about the poor idiots who pick up or eat inside. Especially xonsidering there were 2 people working drive thru and 1 on front counter. And when drive thru was caught up you think she came to help. Nah they don't track front counter times so she only cares about looking good on drive thru. That's the truth of all these no longer fast food places. I don't order thru the drive thru because 40% of the time I STILL have to come inside because they screwed up my order because they care about speed not accuracy.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wyoming, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wyoming, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 249-3133.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Burlingame & 28th Wendy’s serve breakfast?
Yes, this Wendy’s location in Wyoming, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Wyoming, MI?
The drive-thru is open Monday to Thursday from 7:00 AM to 12:00 AM, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wyoming, MI Wendy’s serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order delivery from Wendy’s in Wyoming, MI?
Yes, delivery is available. You can check availability and place orders through the Wendy’s app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Wyoming, MI location have dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be found at https://menu.wendys.com and https://order.wendys.com after selecting the Wyoming, MI location.
How can I provide feedback or contact the Wendy's Wyoming, MI location?
You can provide feedback via Wendy’s Customer Care through live chat or message at https://www.wendys.com/contact-us or call 888-624-8140. To contact the location directly, call (616) 249-3133.
Are there any nearby gas stations close to Wendy's at 1600 28th Street SW, Wyoming, MI?
Yes, Family Fare Quick Stop is a nearby gas station and convenience store, perfect for refueling your vehicle before or after visiting Wendy's.
What nearby places can I visit for coffee near Wendy's Wyoming location?
Tim Hortons, a nearby coffee shop, is located close to Wendy's, providing an option for coffee or snacks before or after your meal.
Are there any beauty salons near Wendy's at 1600 28th Street SW, Wyoming?
Yes, Aylenes Nails, KIKO Studio Salon Unisex & Spa, and Beauty By Iris are nearby beauty and nail salons where you can enjoy spa services around your visit to Wendy's.