McDonald's

3.0
1445 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5631 Byron Center Ave, Wyoming, MI
49418, United States

Hours

Reviews

3.0
1,445 reviews
5 stars
379
4 stars
256
3 stars
251
2 stars
158
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and at the counter, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor communication.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
  • PR
    Patrick Ryan
    Nov 13, 2025
    1.0
    You can give them money but get no food or refund.
  • EL
    Evan Looyenga
    Nov 11, 2025
    1.0
    Very slow
  • AV
    Amy Venlos
    Oct 22, 2025
    1.0
    The wait in line was terrible - both times I did it. The first time I ordered 2 apple pies. They told me to wait a few (3) minutes before sure tgey weren’t done. I waited 10 minutes then left to get to an appointment on time. I went back about 15 minutes later, waited in line like a good girl, then finally got the pies. The wait was ridiculous!
  • VS
    Vladimir Sears
    Oct 22, 2025
    1.0
    I have been to this location two times in the last 2 days and both times they have messed up my order the first time they they didn't put extra breakfast sauce or extra slivered onions on sandwiches that I paid for extra and on the second day they gave me two McDoubles that were completely different than what I ordered. This establishment needs to train their people better
  • PE
    Philip Van Ee
    Oct 17, 2025
    3.0
    It's McDonald's you know what the food's going to look and taste like before you order it. Is low-grade food for a high price served quickly.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 5631 Byron Center Ave, Wyoming, MI?

McDonald's at 5631 Byron Center Ave, Wyoming, MI is open every day from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open daily from 5:00 AM to 11:00 PM.