McDonald's

3.5
2059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 W 44th St, Wyoming, MI
49509, United States

Hours

Reviews

3.5
2,059 reviews
5 stars
692
4 stars
443
3 stars
390
2 stars
173
1 star
361

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many instances of incorrect orders and poor customer service.

Food Consistency

The quality of food was inconsistent, with reports of cold items, missing ingredients, and overall dissatisfaction with the preparation.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty dining areas and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • AD
    Aharon D.
    Jan 1, 2026
    2.0
    Nothing exceptional. I grew up in the area. Now that I am away it seems isolated with the set up. They never fix anything broken. The menu in the drive thru has been broken past a year. The inside monitor is broken too. Not sure what the deal is here.
  • CK
    Chris Kincaid
    Dec 31, 2025
    2.0
    Rude person handing out food. She made the mistake and then continued to be rude. When she insisted I was wrong and we verified the receipt, She was wrong. Continued to be rude, even after her mistake. She has been there for a while and always carries and attitude. I believe her sister is the cashier in drive thru and she is always the sweetest lady.
  • CR
    Craig Ratliff
    Dec 17, 2025
    1.0
    Observed a woman eating fries and licking her fingers as she loaded the french fries boxes and placed them into bags. She saw me looking at her, laughed, waved at me, pointed me out to her co-workers smiling and laughing some more, all while continuing the disgusting behavior.
  • AL
    Aaron Lehrman
    Dec 13, 2025
    5.0
    This is my favorite McDonald’s in the Grand Rapids area and has been for decades. - Quarter Pounder Meal - $9.79: Looked small, but was heavy and delicious for McDonald’s. It was cooked right. I ordered it without pickle and it came that way. It was filling. - Fries (comes with the meal): My favorite restaurant chain fries. The first few were cold, but the rest were warm and delicious. Cooked just right. - Medium Chocolate Shake - $2.10 (extra): This has changed over the years. I did not ask for the whipped topping and I assumed they started doing this at some point which is cool. The flavor was a bit more chocolate-y than I remembered it. - Happy Meal (4 piece nugget and fries) - $4.69: My son had it and it is about what you’d expect. - Service: I ordered at the counter and she was courteous. She got the order right and it was brought out fairly quickly. It wasn’t terribly busy, but it was over a holiday weekend. - Atmosphere: Very clean, organized, and modernized. It has been remodeled since the last time I visited a decade or so ago. They still have a playplace (playground) with light up tables to sit and eat at in the playplace area. They have various tables, chairs, booths, benches, high tables, and so on. - Conclusion: Still my favorite in the area. Visited on a Friday at 5pm.
  • DB
    Dan Boughton
    Dec 6, 2025
    4.0
    I gave it a 4 mostly because the parking area had not been plowed asks it was difficult to get to the door; I know that it's MI in December, but get the lot plowed before the snow gets deep and frozen, icy mess. Otherwise, nothing negative on the experience.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 920 W 44th St, Wyoming, MI?

McDonald's at 920 W 44th St is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.