Many customers reported slow service and frequent order mistakes, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and food safety concerns.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted the cleanliness of the store, contributing positively to the overall experience.
Delivery Problems
Numerous customers experienced issues with delivery, including wrong addresses and missing items.
NS
Niy Sharif
Dec 20, 2025
5.0
I came thru drive thru and had this person name Jay take my order his customer service was top of the game and the food was really good
KF
Kevin Feldmann
Nov 16, 2025
5.0
Josh provides the type of service that is missing in today’s world. Well done!!
AC
ashley can
Nov 16, 2025
1.0
Orders 2 giant vito#5 combos with pickle chips cookie and drink 45 dollars went to pick it up and got home discovered they forgot my chips so I called them they said they would deliver them so I also ordered 2 brownies and gave a 7 dollar delivery tip even though it was their fault so they took 45 minutes to deliver 3 chips 2 brownies the next street over and charged me 17 dollars for their mistake them they delivered the wrong chips they should refund me my 50+ dollars the subs was not made the way the orders was requested I'm gonna request my money back
KP
Karsha Pearce
Oct 17, 2025
2.0
My order takes well over 30 minutes to be delivered. I live 5 minutes away. You do the math....... this happens often. I used to work at a Jimmy John's and this is not up to standard.
RR
Renee Richmond
Oct 10, 2025
5.0
Went through the drive-thru after an overnight flight. It was delicious!