Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items, including raw or burnt food.
Positive Experiences
There were positive mentions of friendly staff and good food quality on occasion, particularly regarding the fries and certain menu items.
Inconsistent Performance
The overall experience varied greatly, with some customers expressing satisfaction while others reported significant issues with service and food quality.
NM
Natalie Medellin
2 days ago
1.0
I’m always having issues with any type of checkers this time they ordered me a cheeseburger with no cheese, which doesn’t make sense to begin with. They have a new machine that takes people‘s order and it’s horrible It ordered me the wrong size. It ordered me something that I didn’t even order and the service was even worse. I went up to the window, and the lady cannot speak up at all. so when I asked her to repeat the order, I could not hear a word. I told her I couldn’t hear anything and she continued to speak quietly, and everybody there seems to have an attitude luckily everything that was ordered was correctly, even though it initially started with the machine, not even putting in the correct order. I’m highly disappointed and I think others feel the same way about checkers just going downhill and their customer service is terrible.
SL
Sassy Lady
5 days ago
1.0
Ordered fish sandwiches the first 2 were old and hard. Took them back to get them made again and those were not done. I’m sick to my stomach I’m glad I noticed it before I swallowed it.
SS
Shailind
Dec 23, 2025
1.0
There was a hair in my chili cheese fries. They wouldn’t put the chili on the side of the fries in the box. They were making a big deal about it. Worst service ever.
JC
Josh C
Dec 21, 2025
1.0
Ordered online and had an insanely long wait for pickup with only 2 cars ahead of us in line. After waiting 30 minutes in line we hoped everything would be hot and fresh but our burgers and mozzarella sticks were cold and not very good, but the fries were hot and delicious. I felt like we were experiencing time dilation as we watched the staff members working inside move in slow motion. If they are truly using time manipulation technology at this location they should start using it for keeping the food fresh and not for slowing down the pickup line.
GK
George “everythingcollector” Kagiri
Dec 5, 2025
1.0
How would u like a cold burger on a freezing day.and have to stand on the drive through forever,then have to pay almost 10.00 4 a crappy burger.this place suck times a million.maybe more..
.stay the hell away people.eat anything at a any gas station if really desperate for a meal.
What are the regular operating hours of Checkers at 1325 28th St. SW, Wyoming, MI?
Checkers is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.
Does Checkers offer drive-thru and dine-in services?
Yes, Checkers offers both drive-thru and dine-in services with counter service available.
What payment options are accepted at this Checkers location?
They accept American Express, cash, checks, MasterCard, and Visa.
Is online ordering or delivery available at Checkers in Wyoming, MI?
Yes, you can order food online for delivery through DoorDash or directly from their website.
What type of cuisine and meals does Checkers serve?
Checkers serves American fast food including burgers, sandwiches, and chicken for lunch, dinner, and late night meals.
What is the dress code at Checkers on 28th St. SW?
The dress code is casual, so feel free to come as you are.
Are there any special safety measures at this Checkers location due to COVID-19?
Yes, safety measures include an enclosed kitchen, limited personal contact, closed dining rooms, limited patio and walk-up window seating, and strict hygiene practices.
Can I get free fries at Checkers in Wyoming, MI?
Yes, there is a featured promotion where you can claim free fries by visiting their Flavorhood website.
What are some nearby places where I can visit before or after dining at Checkers?
Nearby you can visit Anazeh Sands Billiards for some pool, Charley's Pub & Grill for drinks, or Biggby Coffee for a coffee break.
How can nearby locations like McDonald's and Burger King affect my visit to Checkers on 28th St. SW?
These nearby fast food chains offer alternative dining options, and their proximity allows for easy comparison or group choices when visiting the area.
Is there a convenient transit or public service location near Checkers for easy access?
Yes, the Wyoming City Office is nearby, which can help visitors locate Checkers and other local services.