Checkers

3.6
643 reviews

About

Fast Food RestaurantBurger Joint
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
1325 28th St. SW, Wyoming, MI
49509, United States

Hours

Reviews

3.6
643 reviews
5 stars
261
4 stars
128
3 stars
95
2 stars
35
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported receiving incorrect orders, with complaints about missing items and wrong modifications.

Food Quality

While some customers praised the food, there were multiple complaints about cold, raw, or poorly prepared items, indicating inconsistency in food quality.

Wait Times

Many reviews mentioned long wait times, both in the drive-thru and for food preparation, contributing to a negative experience.

Value for Money

Despite the issues, some customers appreciated the affordability and value of the meal deals offered.
  • AA
    Alex
    Oct 23, 2025
    1.0
    Spend the gas money and go to a different location. I received the wrong food and was yelled at for asking to correct the issue. Completely unprofessional and aggressively rude management. Worst experience I’ve ever had with customer service anywhere. I’d give a negative star if possible.
  • KB
    Kevin Brigham
    Oct 22, 2025
    1.0
    Management is rude and can't count. Ordered 8 hamburgers and received 5. Shady place. Don't bother going there. We definitely don't need this restaurant in our town. Makes for a bad impression. Please close this store down. They don't deserve to be in business in our town.
  • TU
    The Uerlings
    Aug 30, 2025
    4.0
    First time to Checkers. Food was ok but they didnt give us any napkins so eating was a mess. Told us to drive to the pick up area. No idea where that was. No sign.
  • MD
    Moma D'
    Aug 21, 2025
    5.0
    The staff was awesome and time efficient. Food was on point as well.
  • JR
    Jersey Ross
    Aug 3, 2025
    1.0
    To start this less than enjoyable experience. My order was taken by automated AI which is so sad. That is just showing how lazy our society is getting that so many people need jobs yet this company has made the decision to replace pry hundreds of jobs with AI. Get to the window and the lady there is brass and has a distasteful attitude. She has me my drink card back and receipt. The receipt has nothing but my total on it so I have no idea if my order was rang in correctly. She then opens the window again starting to ask me to pull around the other side since they are waiting for fries. The guy on fries yells at her to wait and keep me there, she pauses chooses to ignore him and tells me to go ahead and pull around. The issue being I didnt have a passenger to recieve the food from the other window. So instead I pulled backward through the parking lot and waited against the curb. No common sense in that request. Got back home and my husband burger was not made correctly. I asked for no tomato extra onion it was made with tomato and normal onion.

Frequently Asked Questions About Checkers

What are the regular operating hours of Checkers at 1325 28th St. SW, Wyoming, MI?

Checkers is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

Does Checkers offer drive-thru and dine-in services?

Yes, Checkers offers both drive-thru and dine-in services with counter service available.