As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported receiving incorrect orders, with complaints about missing items and wrong modifications.
Food Quality
While some customers praised the food, there were multiple complaints about cold, raw, or poorly prepared items, indicating inconsistency in food quality.
Wait Times
Many reviews mentioned long wait times, both in the drive-thru and for food preparation, contributing to a negative experience.
Value for Money
Despite the issues, some customers appreciated the affordability and value of the meal deals offered.
AA
Alex
Oct 23, 2025
1.0
Spend the gas money and go to a different location. I received the wrong food and was yelled at for asking to correct the issue. Completely unprofessional and aggressively rude management. Worst experience I’ve ever had with customer service anywhere. I’d give a negative star if possible.
KB
Kevin Brigham
Oct 22, 2025
1.0
Management is rude and can't count. Ordered 8 hamburgers and received 5. Shady place. Don't bother going there. We definitely don't need this restaurant in our town. Makes for a bad impression. Please close this store down. They don't deserve to be in business in our town.
TU
The Uerlings
Aug 30, 2025
4.0
First time to Checkers. Food was ok but they didnt give us any napkins so eating was a mess. Told us to drive to the pick up area. No idea where that was. No sign.
MD
Moma D'
Aug 21, 2025
5.0
The staff was awesome and time efficient. Food was on point as well.
JR
Jersey Ross
Aug 3, 2025
1.0
To start this less than enjoyable experience. My order was taken by automated AI which is so sad. That is just showing how lazy our society is getting that so many people need jobs yet this company has made the decision to replace pry hundreds of jobs with AI. Get to the window and the lady there is brass and has a distasteful attitude. She has me my drink card back and receipt. The receipt has nothing but my total on it so I have no idea if my order was rang in correctly. She then opens the window again starting to ask me to pull around the other side since they are waiting for fries. The guy on fries yells at her to wait and keep me there, she pauses chooses to ignore him and tells me to go ahead and pull around. The issue being I didnt have a passenger to recieve the food from the other window. So instead I pulled backward through the parking lot and waited against the curb. No common sense in that request. Got back home and my husband burger was not made correctly. I asked for no tomato extra onion it was made with tomato and normal onion.
What are the regular operating hours of Checkers at 1325 28th St. SW, Wyoming, MI?
Checkers is open Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.
Does Checkers offer drive-thru and dine-in services?
Yes, Checkers offers both drive-thru and dine-in services with counter service available.
What payment options are accepted at this Checkers location?
They accept American Express, cash, checks, MasterCard, and Visa.
Is online ordering or delivery available at Checkers in Wyoming, MI?
Yes, you can order food online for delivery through DoorDash or directly from their website.
What type of cuisine and meals does Checkers serve?
Checkers serves American fast food including burgers, sandwiches, and chicken for lunch, dinner, and late night meals.
What is the dress code at Checkers on 28th St. SW?
The dress code is casual, so feel free to come as you are.
Are there any special safety measures at this Checkers location due to COVID-19?
Yes, safety measures include an enclosed kitchen, limited personal contact, closed dining rooms, limited patio and walk-up window seating, and strict hygiene practices.
Can I get free fries at Checkers in Wyoming, MI?
Yes, there is a featured promotion where you can claim free fries by visiting their Flavorhood website.
What are some nearby places where I can visit before or after dining at Checkers?
Nearby you can visit Anazeh Sands Billiards for some pool, Charley's Pub & Grill for drinks, or Biggby Coffee for a coffee break.
How can nearby locations like McDonald's and Burger King affect my visit to Checkers on 28th St. SW?
These nearby fast food chains offer alternative dining options, and their proximity allows for easy comparison or group choices when visiting the area.
Is there a convenient transit or public service location near Checkers for easy access?
Yes, the Wyoming City Office is nearby, which can help visitors locate Checkers and other local services.