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Arby's

3.9
(1058 reviews)
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Business Details

1830 28th St Sw, Wyoming, MI
49519, United States
(616) 534-1449
http://www.arbys.com/locations/us/mi/wyoming/1830-28th-st-sw/store-1572
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1830 28th St Sw, Wyoming, MI
49519, United States

Hours

Reviews

3.9
1,058 reviews
5 stars
449
4 stars
281
3 stars
162
2 stars
62
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional service, with many experiences highlighting slow response times and incorrect orders.

Food Temperature

A significant number of reviews mentioned receiving cold food, with complaints about items being poorly prepared or not fresh.

Inconsistent Experience

While some customers praised the food and service, many others had negative experiences, indicating a lack of consistency in quality and service.

Management Issues

Several reviews pointed to poor management and training as contributing factors to the overall negative experiences reported by customers.
  • AL
    Aj Lisman
    Jan 14, 2026
    1.0
    Waited 30 min for food only 2 people were in front of me. No explanation for why, no refund, and food was cold. Not going back to this location.
  • KN
    Kel Nemetz
    Jan 8, 2026
    1.0
    Only rating this particular Arby’s because the food is ALWAYS bad and every 8 months when I remember their shakes exist I don’t want to forget this place will absolutely never deliver a good time lol
  • JR
    Janette Rodriguez
    Nov 3, 2025
    1.0
    Went to get 3 Gyro meals and all 3 were cold. Why serving cold food? Lady had an attitude at drive thru as well.
  • LS
    Lori Sheller
    Nov 2, 2025
    2.0
    Family got food poisoning, never going back.
  • MA
    Mike Ant
    Oct 31, 2025
    1.0
    Chx nuggets thrown in bag. Horrible service. Customer service, atmosphere, missing items wrong items. Cold food. Missing cheese on sandwich. 40$. 2 hrs of work. Never again. Run. Could give 0 for two i would.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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