Panera Bread

3.5
800 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Woodhaven is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
19440 West Road, Woodhaven, MI
48183, United States

Hours

Reviews

3.5
800 reviews
5 stars
340
4 stars
151
3 stars
83
2 stars
54
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, missing items, and overall poor food quality.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and sticky floors, which detracted from the dining experience.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rudeness and lack of acknowledgment from employees.

Stock Availability

Several customers noted that the location frequently runs out of popular menu items, including bread and bagels, leading to frustration.
  • VS
    Veronica Suhajda
    Nov 10, 2025
    1.0
    ⭐ 1 star — If I could give zero, I would. I love Panera’s food, but this location is an absolute disaster. Every. Single. Time. The drive-thru is glacially slow — not because the line is long, but because the staff moves like they’re underwater. Even if you’re the only car in line, expect to sit there at least 10 minutes. Add one or two cars ahead of you, and you’re trapped for 20+. For soup and a sandwich. Half the time the order is wrong — not customized, not complicated, just wrong. I don’t ask for substitutions, but somehow they still can’t manage to make their own menu items correctly. And don’t even get me started on the payment process. Sometimes they have a tap reader, sometimes they “don’t,” but every time they insist on taking your phone to do Apple Pay — which is completely unnecessary and wildly inconsistent. This place needs serious management attention. Panera’s food is great, but this location makes you regret ever craving it.
  • KG
    Kristin Geldmacher
    Nov 8, 2025
    1.0
    Waited 40, yes a full 40 minutes in the drive through for a half of a sandwich, another sandwich and one salad. That's it. I asked for my half sandwich without cheese and there is cheese melted all in it, so I cannot eat it because I have a dairy allergy. 40 minutes and they still couldn't get it right. How terrible!
  • KH
    Kim Houghton
    Oct 25, 2025
    1.0
    By far the worst panera
  • AW
    Anthony Wheels
    Oct 14, 2025
    1.0
    Panera woodhaven is consistently terrible! The staff taking your order has to also get drinks, bagels, bread etc…causing everyone to wait. They won’t open a second register. Coffee’s almost always empty- also creamer. The drive thru- ugh! You wait forever! Sometimes no one even comes to the window.
  • KP
    Kylie P
    Oct 6, 2025
    1.0
    I never get acknowledged at the drive through when I come here past 5pm. Today I waited 5-10 minutes at the drive through for my take out order… no response whatsoever. When I went inside to pick it up, everyone behind the counter was involved in their own conversations and ignored me as I stood there. The employee, Kaylee, in particular was very rude and unprofessional, as she seemed extremely annoyed that I showed up at all. At least the other employees prioritized my concerns, but I did not like her attitude at all. The food was ok, but my experience here tonight has swayed my decision to come back here at all, sadly.

Frequently Asked Questions About Panera Bread

Does Panera Bread Woodhaven accept reservations?

No, Panera Bread Woodhaven does not accept reservations.

What are the operating hours for Panera Bread Woodhaven?

Panera Bread Woodhaven is open from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.