Taco Bell

3.5
1437 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 28020 Wixom Rd in Wixom. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
28020 Wixom Rd, Wixom, MI
48393, United States

Hours

Reviews

3.5
1,437 reviews
5 stars
549
4 stars
313
3 stars
187
2 stars
96
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly during late hours.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.

Technology Issues

The AI drive-thru and kiosk ordering systems received criticism for being frustrating and ineffective, impacting the overall experience.

Cleanliness

Some customers noted cleanliness issues in the dining area, although others reported satisfactory conditions.
  • MP
    MathuP1992 PSN
    3 days ago
    1.0
    Ordered 2 lux box and a taco pack and it was shameful. The loco taco x2 where all broken n sloppy. The chalupa was skimped and so was the crunch wrap. The fiesta potatoes were burnt x2. The soft taco pack was okay. Only thing that was right was the 2 medium Pepsi. Mind you there was also 2 other customers angry because they are waiting on there food too. I dont recommend using this place. Spend $ for crap services. Hire better workers. Cause the ones you have obviously dont care about their job or the customers. Mind you this is also not my first disappointed experience at thus location. The new Hudson location is way way way better.
  • HB
    Hayley Brooks
    Jan 5, 2026
    1.0
    This is the second time I have ordered delivery and a drink and item was missing. I tried to use the customer service option and I was redirected to the app. Then, I filled out an email form explaining the issue. It's been a couple days and the location let the phone ring. I normally don't mind this location and think the food tends to be good, but the chicken I had was pretty burnt and like I said, the aforementioned missing items. I just want my money back at this point. By far the most disappointing taco bell order. I used to brag about this being the best taco bell in the area. The food was always fresh and hot and crisp. Now, it seems I can't order without my money being taken and no resolutions to my issues, I know you have no control over the app but I've done my due diligence in reporting this issue. Multiple times and have tried to call to have it resolved myself. Please fix this, I paid for items I never received and the ones I did get were bad quality. I'd like to keep going back to this location but not if it's going to be like this everytime.
  • JS
    jason saldana
    Jan 4, 2026
    5.0
    Hot quick AND tasted good? You hit the trifecta!
  • BH
    B H
    Dec 26, 2025
    1.0
    Obnoxious AI drive through that is way too loud. I don't appreciate being yelled at by a robot. Terrible customer service to not even speak to a human being.
  • MJ
    Marcus Taylor Jr
    Dec 19, 2025
    1.0
    Drink was spilling, and no napkins or sauce in the bag. I asked for napkins and sauce, African American cashier had an attitude about it. I requested sauces on the app. No reason to be mad at me, since you want to stand there and just make drinks, instead of also ensuring bags have napkins and sauce. And the food from this location is alright, I’ve had better. But the customer service makes everything worst. I’d visit this location a few times a week, I’m avoiding this location now.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 28020 Wixom Rd?

The drive-thru is open from 7:00 AM to 3:30 AM on Monday and Wednesday, 7:00 AM to 11:00 PM on Tuesday, 7:00 AM to 1:00 AM Thursday and Friday, 7:00 AM to 1:30 AM on Saturday, and 7:00 AM to midnight on Sunday.

What is the address and contact number for this Taco Bell?

Taco Bell is located at 28020 Wixom Rd, Wixom, MI 48393. The main phone number is +1 248-380-0127.