Subway

3.4
157 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Wixom Subway® Restaurant at 1569 Wixom Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1569 Wixom Rd, Wixom, MI
48393, United States

Hours

Reviews

3.4
157 reviews
5 stars
54
4 stars
35
3 stars
21
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for poor attitudes and lack of efficiency.

Cleanliness

Concerns about cleanliness, particularly regarding food preparation areas and bathrooms, with some customers reporting unsanitary conditions.

Operational Issues

Frequent complaints about inconsistent hours of operation, with many customers finding the location closed earlier than advertised.

Food Quality

Inconsistent food quality reported, with some customers experiencing issues with freshness and preparation of their orders.

Staffing Problems

Many reviews highlight understaffing issues, leading to long wait times and overwhelmed employees.
  • AP
    Angela Pontius
    Dec 11, 2025
    1.0
    Honestly, all the subways in Wixom are a joke. It says they’re open till 10 and I went at nine and they had locked the doors. Don’t even open the business entirely. If you cannot staff properly, or update your hours if you can’t fulfill those needs. Every single time I go, they’re closed early.
  • JR
    Jordan regish
    Nov 21, 2025
    1.0
    me and my boyfriend were so hungry and stopped at subway on the way home. walking in there was a man sitting at the cash register with his feet up on the counter with NO SHOES AND NO SOCKS!! we were so disgusted we just walked out. and thats the subway we go to all the time. very grossed out and disappointed. nobody wants to see that especially when its someone PREPARING YOUR FOOD!! BEYOND DISGUSTED WITH THAT PLACE.
  • AH
    Alexis Hong
    Sep 16, 2025
    5.0
    only giving 5 stars because of denise, she works hard and doesn’t get credit for it and most of all she’s the sweetest thing ever. she deserves a raise for the stuff she does and me and my friend had a crest experience with her
  • JK
    Joel Knight
    Aug 21, 2025
    1.0
    Wouldn’t let me in seven minutes before they close at nine not ten as stated on here.
  • AV
    Ashley Vines
    Aug 4, 2025
    1.0
    I would give 0 stars if I could! This store is literally staying afloat by robbing people. Not once, but twice I have ordered on the mobile app and gone to pick up - only to be told I have to wait - which is fine, except I was expected to wait until the store was cleared out of customers, including ones who walked in after me, and who I had ordered / paid LONG before. Not to mention the awful attitude from the person working. What is the point in allowing mobile orders if they aren't prioritized? Just TURN IT OFF! Also, their phone doesn't work, which I suspect is intentional because of their scamming. It is pretty much impossible to contact Subway for a refund - I have put in TWO requests through their chatbot which is the only way to contact anyone aside from going in. They have stolen close to $80 from me in the past couple of months.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 1569 Wixom Rd?

The Subway restaurant at 1569 Wixom Rd is open daily from 9:00 AM to 10:00 PM.

Where is the Subway restaurant located?

It is located at 1569 Wixom Rd, Oakland, Wixom, MI 48393, USA.