Papa Johns Pizza

3.5
193 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Wixom, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wixom pizza for any occasion. Call us for pizza delivery in Wixom or stop by 47430 Pontiac Trail for carryout to order the best pizza in Wixom, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
47430 Pontiac Trail, Wixom, MI
48393, United States

Hours

Reviews

3.5
193 reviews
5 stars
89
4 stars
25
3 stars
21
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the pizza being undercooked, bland, or lacking toppings, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and unresolved complaints.

Cleanliness

Several customers expressed concerns about hygiene practices, including employees not wearing gloves and unsanitary conditions in the store.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers often having to wait longer than expected for resolutions.

Delivery Issues

Customers experienced delays in delivery times, with some orders arriving cold or not at all, leading to frustration.
  • FL
    Fast Lane
    Nov 15, 2025
    3.0
    I left a good review at first and the staff was very nice, but had to edit when I got home my speciality pizza "Ultimate Pepperoni" was just a plain regular pepperoni pizza and unfortunately it was a little under-cooked. Please address these things as I love Papa John's but this is a bit dissapointing. When I pay extra for a special pizza I expect to get that.
  • KC
    Kayla Cousins
    Oct 27, 2025
    5.0
    The best pizza we’ve had in a long time!!
  • NT
    Nicole Talosi
    Oct 23, 2025
    1.0
    This Papa Johns location is a nightmare! Each time we order gets worse than the previous time. They forget our extra garlic butter EVERY SINGLE TIME, even after emphasizing it over the phone. Barely any toppings, zero flavor on the crust that was ordered. We were told delivery would take an hour. Our pizza arrived over an hour and a half later. We were trying to be understanding, thinking maybe they're understaffed, but this time was the last straw with all the errors. Management was not willing to rectify the situation. Upon looking up current reviews, we can see we're not the only former customers in the community.
  • MM
    miss
    Oct 14, 2025
    1.0
    This location has gone downhill in the last couple months. Most likely different owners or different management with employees that don't know how to make pizza. Zero consistency as one cheese bread order is normal dough thickness while the other is super thin with little cheese. When we've ordered a large original crust, it's looks like they use a small, then roll it to stretch out to a large, leaving a thin base that drops toppings when picked up. If u order extra cheese or extra sauce, you still get the regular amount. How cheap can you get??With our last order, it was just a pizza for my son, and he said the sauce and cheese tasted different than the usual Papa Johns flavor. He's had stomach issues the next day. Inside of store looked a mess and dirty and a girl was sitting on the counter. Gross! I have a feeling it's new owners, non pizza people nor hygienic ones. Most likely just employ family for their paperwork.
  • JN
    Jacob Nichols
    Oct 8, 2025
    3.0
    Employees don't wear gloves! I happened to remain parked outside this location after picking up my order to eat it. I observed male employee squat and look through his phone, scratch his nose, then pick inside it before he flicked what ever he found into the kitchen. A pizza came out of the oven, and without even washing his hands, he removed it from the oven and began to slice it. I dont recommend eating anything from here till the sanitation issues are resolved.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Wixom, MI?

Papa Johns Pizza delivers from 11:00 AM to 2:00 AM Monday through Saturday, and from 11:00 AM to midnight on Sunday.

Can I order carryout pizza from Papa Johns in Wixom?

Yes, you can order carryout from 11:00 AM to 2:00 AM Monday through Saturday, and until midnight on Sunday.