Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Food Quality
Many reviews indicated dissatisfaction with food quality, including cold or undercooked items and incorrect orders.
Customer Service
Numerous complaints highlighted rude or unprofessional staff behavior, contributing to a negative customer experience.
Management Issues
Several reviews pointed to poor management and staffing as key factors in the slow service and overall dissatisfaction.
Cleanliness
There were reports of unsanitary conditions, particularly in the bathrooms, and concerns about food handling practices.
MP
Mi White Pitbulls
Feb 24, 2026
4.0
Breakfast was served fast and the service was top-notch.
TR
Tyler Riegsecker
Feb 18, 2026
1.0
One of the worst McDonald's experiences ever. We pulled up and immediately got to one of the microphone/menues. Didn't have to wait in a line at all. But got told to "please wait" while we watched 3 other cars get their orders taken at the other microphone/menu. From beginning to end it took 30 minutes to place and get our order. "Fast" food isnt fast any more, the quality is terrible and I would rather go down to a sit down restaurant and get real food any day. I had never had a fillet o fish before and was told it was actually a good sandwich. They couldnt even get the cheese on the bun, the "fillet" is significantly smaller than the bun and we got a tiny dollop of tartar sauce in the middle the size of a quarter. McDonald's is extremely sad and far from where it came from. It used to be a decent deal in terms of price/quality and quantity of food. Now you barely get scraps while getting charged top dollar. Total trash, this experience will keep me from going to McDonald's ever again.
MM
Manofdanorth
Feb 10, 2026
1.0
Super slow and understaffed. Can't call it fast in fast food.
TH
Ty Honsinger
Jan 29, 2026
4.0
I stop for early breakfast items and they are typically quick.
SS
sirenbby
Jan 14, 2026
1.0
If you want rude employees and undercooked/cold food this is the place for you!! Also employees don’t know how to fill the fry containers. always at least a quarter of them missing. According to all the other recent reviews this store needs a new GM. Do better, it’s not that hard to work at mcdonald’s. I did it for years.
What are the operating hours of the McDonald's drive-thru at 49450 Grand River Ave, Wixom, MI?
The McDonald's drive-thru at this location is open 24 hours, 7 days a week.
Is delivery service available at this McDonald's location?
No, delivery service is not available; the restaurant is closed for delivery every day.
What types of payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, this location offers curbside pickup, delivery (currently closed), same-day delivery, and no-contact delivery as pickup and delivery services.
How can I order from McDonald's using their mobile app?
You can order using the McDonald's App available on Apple App Store and Google Play Store, with direct links provided for convenience.
What are the contact details for this McDonald's in Wixom?
You can contact this McDonald's at +1 248-349-3635 or visit them at 49450 Grand River Ave, Wixom, MI 48393.
Where can I find the full menu and place an online order?
You can view the full menu at McDonald's official menu URL and place orders online via their delivery website link.
Are there other fast food restaurants near this McDonald's?
Yes, nearby you can find Chipotle Mexican Grill, Burger King, KFC, Taco Bell, A&W Restaurants, Arby's, and Dunkin'.
What automotive-related services are located near this McDonald's?
Nearby automotive services include AutoZone for parts and repair, Big Rays Quick Lube for oil changes and tire repair, and Zax Auto Wash for car washing and detailing.
Are there any gas stations close to McDonald's for refueling during your visit?
Yes, you can find BP, Valero, Exxon & Mobil Stations, and Exxon nearby for gas and convenience services.
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