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McDonald's

3.4
(2095 reviews)

Business Details

49450 Grand River Ave, Wixom, MI
48393, United States
(248) 349-3635
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
49450 Grand River Ave, Wixom, MI
48393, United States

Hours

Reviews

3.4
2,095 reviews
5 stars
743
4 stars
406
3 stars
339
2 stars
182
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold or undercooked items and incorrect orders.

Customer Service

Numerous complaints highlighted rude or unprofessional staff behavior, contributing to a negative customer experience.

Management Issues

Several reviews pointed to poor management and staffing as key factors in the slow service and overall dissatisfaction.

Cleanliness

There were reports of unsanitary conditions, particularly in the bathrooms, and concerns about food handling practices.
  • MP
    Mi White Pitbulls
    Feb 24, 2026
    4.0
    Breakfast was served fast and the service was top-notch.
  • TR
    Tyler Riegsecker
    Feb 18, 2026
    1.0
    One of the worst McDonald's experiences ever. We pulled up and immediately got to one of the microphone/menues. Didn't have to wait in a line at all. But got told to "please wait" while we watched 3 other cars get their orders taken at the other microphone/menu. From beginning to end it took 30 minutes to place and get our order. "Fast" food isnt fast any more, the quality is terrible and I would rather go down to a sit down restaurant and get real food any day. I had never had a fillet o fish before and was told it was actually a good sandwich. They couldnt even get the cheese on the bun, the "fillet" is significantly smaller than the bun and we got a tiny dollop of tartar sauce in the middle the size of a quarter. McDonald's is extremely sad and far from where it came from. It used to be a decent deal in terms of price/quality and quantity of food. Now you barely get scraps while getting charged top dollar. Total trash, this experience will keep me from going to McDonald's ever again.
  • MM
    Manofdanorth
    Feb 10, 2026
    1.0
    Super slow and understaffed. Can't call it fast in fast food.
  • TH
    Ty Honsinger
    Jan 29, 2026
    4.0
    I stop for early breakfast items and they are typically quick.
  • SS
    sirenbby
    Jan 14, 2026
    1.0
    If you want rude employees and undercooked/cold food this is the place for you!! Also employees don’t know how to fill the fry containers. always at least a quarter of them missing. According to all the other recent reviews this store needs a new GM. Do better, it’s not that hard to work at mcdonald’s. I did it for years.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's drive-thru at 49450 Grand River Ave, Wixom, MI?

The McDonald's drive-thru at this location is open 24 hours, 7 days a week.

Is delivery service available at this McDonald's location?

No, delivery service is not available; the restaurant is closed for delivery every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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