Jimmy John's

Reviews

• JJ

  jjriz175

  Feb 18, 2026
  1.0
  Customer service at the window is terrible. Rude employees
• SP

  Samuel Palmer

  Jan 30, 2026
  1.0
  This is the second time i have gone in there and they could not accommodate what I considered a basic request. Today, I asked to add cucumbers and no mayo on my sandwich yet we get a sandwich with mayo and no cucumbers....just a blatant disregard for the request. Prior to my order, a gentleman asked to get a #4 toasted and they said it was impossible to do that....seems odd Lastly, one time they were not busy and I made a simple request to double toast it but they said they are not allowed to. Look if they are busy i get it, but to just blatantly ignore a customer request and put their hands up like they cannot do anything when asking to toast it seems pretty outrageous, on top of their mess ups. Im just going to jersey mikes moving forward, this JJ stinks
• LE

  Lora Erich

  Sep 25, 2025
  1.0
  I agree—be cautious with their catering. They made a mistake with my daughter’s order and wanted me to drive 30 minutes to fix it. The manager promised to mail me a refund, but it’s been two weeks, and I haven’t received anything. I tried to call and he did not come to the phone - coward!!
• EE

  Ev

  Nov 21, 2021
  1.0
  Closed at Noon on a Sunday.
• AM

  Andrew Maynard

  Sep 30, 2019
  1.0
  Legit freaky slow. An hour to get a delivery 1.5 miles away.