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Brand Certified

Chipotle Mexican Grill

2.6
(331 reviews)

Business Details

28703 S Wixom Rd, Wixom, MI
48393, United States
(947) 600-7413

About

Mexican Restaurant
Chipotle Wixom is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
28703 S Wixom Rd, Wixom, MI
48393, United States

Hours

Reviews

2.6
331 reviews
5 stars
88
4 stars
27
3 stars
23
2 stars
37
1 star
156

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, food debris, and unsanitary conditions in food preparation areas.

Service Quality

Customers frequently mentioned slow service, unhelpful staff, and negative attitudes from employees, contributing to a frustrating dining experience.

Food Quality

Many patrons expressed disappointment with food quality, citing small portions, incorrect orders, and stale ingredients.

Customer Experience

While some customers praised individual staff members for their friendliness and service, overall sentiment indicated a decline in customer satisfaction and experience.
  • SV
    sammy vackaro
    2 days ago
    5.0
    They give great portions and the workers are always friendly!
  • SO
    Steve Ort
    Feb 24, 2026
    1.0
    I order ahead, and always show up early, yet food is always cold, employees are rude, portions are a joke. You can spend less anywhere else and get WAY better service.
  • FF
    Frank
    Feb 16, 2026
    4.0
    Ordered on the mobile app. Showed up and food was ready to go before the pickup time. Had no problems with time or quality very good regardless of all the negative reviews.
  • ML
    M L
    Feb 13, 2026
    1.0
    Chipotle can be a decent place if food is fresh, all items are available when you order, and they hire enough staff to keep he place moving. This is absolutely the worst Chipotle I’ve ever encountered. Mismanagement, slow, always missing items, sloppy prep. Don’t go here until they decide to read these bad reviews and maybe do something to make it better. Embarrassing 😳 😢
  • AP
    Aleks Popov
    Feb 12, 2026
    2.0
    I was quite disappointed I had stopped about a month ago And ordered ahead. When I picked it up my food was cold. Today I ordered my normal chicken bowl. I came home to eat it. The rice wasn’t cooked lo the way. It ruined my dinner. That is the restaurant. There is zero reason why rice should be in cooked. Food was gross.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Wixom offer?

Chipotle Wixom offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Wixom?

Chipotle Wixom is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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