Business Details
About
Mexican Restaurant
Chipotle Wixom is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
311 reviews
5 stars
85
4 stars
26
3 stars
22
2 stars
32
1 star
146
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was filthy, with dirty tables, trash on the floor, and unsanitary food preparation areas.
Service Quality
Many reviews highlighted poor service, including rude staff, slow service, and incorrect orders, leading to a frustrating customer experience.
Food Quality
Customers frequently complained about low food quality, including stale ingredients, small portions, and missing items from orders.
Staff Attitude
Several reviews noted that staff members appeared disengaged or unfriendly, contributing to a negative dining atmosphere.
- DIdisco dont dig it1 day ago1.0Tried multiple times but 3 times in a row a single bowl isn't accurate and I am sad now
- JCJustin Connor2 days ago1.0This Chipotle started out strong but went downhill fast. The portions are laughably small, the restaurant is not clean, and service has been steadily declining.
- DNDC NEWSDec 26, 20251.0To Paul the Store Manager: I’ve been documenting issues here a while— incorrect orders, rude staff, food quality, and cleanliness. There are clearly issues I’ve witnessed each visit I never experienced at any restaurant food chain. I already escalated this to warn the general public to avoid this location and will get up to the corporate level. This is one of the dirtiest locations I’ve been to I’ve taken photos health violations and posted @ChipotleTweets. Having a large following I will have to share my experiences. This is totally unacceptable. You can ignore all the negative reviews on Google but I assure you I will make sure it’s known how this location is operating.
- GEGiovonne EdwardsDec 26, 20251.0Terrible i placed my order for the wrong time and they wouldn't let me change it even though I called and texted the chat immediately after.
- PSPaul SedlikDec 21, 20251.0Where to start..every visit the store is absolutely filthy. Employees should be wearing hair nets since proper hygiene is not encouraged by management. Music is so loud you can't here the employees speaking. Food is edible, but I can't get beyond the filth, not just at the counter..the whole store, I would not dine in at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Wixom offer?
Chipotle Wixom offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Wixom?
Chipotle Wixom is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Wixom?
Chipotle Mexican Grill is located at 28703 S Wixom Rd, Wixom, MI 48393.
How can I order food online from Chipotle Wixom?
You can order online through Chipotle's official order page or via the Chipotle app available on the App Store.
Does Chipotle Wixom offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle Wixom's approach to food ingredients?
Chipotle prioritizes using 53 real ingredients, sourced from farms practicing humane and sustainable operations, without artificial colors, flavors, or preservatives.
Can I contact Chipotle Wixom via email?
Yes, you can reach Chipotle Wixom via email at MI.3911.Wixom@chipotle.com.
What popular restaurants are located near Chipotle Wixom?
Nearby popular restaurants include LongHorn Steakhouse, Culver's, and Teriyaki Madness offering a variety of American, fast food, and Asian cuisine.
Are there hotels near Chipotle Wixom for visitors?
Yes, nearby hotels include SpringHill Suites by Marriott Detroit Wixom, SpringHill Suites by Marriott Wixom Novi, and Hampton Inn & Suites Wixom for convenient accommodation.
Are there convenient services near Chipotle Wixom for customers driving or staying in the area?
Yes, nearby services include Shell and Sunoco gas stations, Motor City Express Car Wash, and MinuteKey locksmith for automotive and key-related needs.