Business Details
About
Mexican Restaurant
Chipotle Wixom is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.6
294 reviews
5 stars
79
4 stars
26
3 stars
22
2 stars
31
1 star
136
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and food preparation areas.
Service Quality
Customers frequently mentioned subpar service, including slow staff, rude interactions, and a lack of attention to customer needs.
Food Quality
Many reviews noted inconsistent food quality, including low portion sizes, missing ingredients, and unsatisfactory preparation.
Staff Attitude
Several customers reported that staff members appeared disengaged or unfriendly, contributing to a negative dining experience.
Management Issues
Multiple reviews indicated a lack of effective management, with suggestions for better training and oversight of staff and operations.
- NTNicole Talosi2 days ago1.0The whole place was filthy. Every staff member looked dirty and angry. We were shocked by the entire atmosphere and service. We will not return.
- SMSaryah M6 days ago4.0Hire nicer people. We're not pigs. We're customers. Waving to costumers is not nice. Apparently he's only nice with men, not women.
- CPChin PathakNov 17, 20251.0Worst chipotle in the country and deserves to be shut down! Do not eat here unless you wish to get food poisoned or are looking for the worst level of service by the staff here. They do not care about what they are making for you and have no standards for cleanliness or well being of their customers. Do yourself a favor and go anywhere else but here. All the reviews are spot on regarding how disgusting the food and staff are at this location. Corporate needs to revoke this franchise.
- EWEric WormsleyNov 15, 20251.0Worst Chipotle ever! First, the whole staff was grumpy, slow, and we had to wait, what seemed like forever for them to replenish the rice. Worst yet, every Chipotle we've ever gone to has given us the red side dish containers when we order a side. Not here! They tried to give me a pathetic little plastic container for the same price. So sad they let this place get this bad!
- TSTyler SindoneNov 2, 20251.0If I could give 0 stars on atmosphere and service I would. I walk in at 10:15 mind you they close at 11pm and there’s music blasting, trash bags all over the place and people “cleaning”, the food station where they serve looked so filthy like nobody even clean the glass and just slings food all over the place. I wish I honestly took pictures of it all to send to the city. I go to pour my lemonade and BOOM like 4 little fruit flies come out the of the area by it… absolutely disgusting the management of this location should honestly just be ashamed. I would give a 0 stars to service to top it all off the person making my bowl kept wiping his nose with his arm and was mute to everything I even said. I hope this location gets shut down or management actually does their job.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Wixom offer?
Chipotle Wixom offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Wixom?
Chipotle Wixom is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Wixom?
Chipotle Mexican Grill is located at 28703 S Wixom Rd, Wixom, MI 48393.
How can I order food online from Chipotle Wixom?
You can order online through Chipotle's official order page or via the Chipotle app available on the App Store.
Does Chipotle Wixom offer any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is Chipotle Wixom's approach to food ingredients?
Chipotle prioritizes using 53 real ingredients, sourced from farms practicing humane and sustainable operations, without artificial colors, flavors, or preservatives.
Can I contact Chipotle Wixom via email?
Yes, you can reach Chipotle Wixom via email at MI.3911.Wixom@chipotle.com.
What popular restaurants are located near Chipotle Wixom?
Nearby popular restaurants include LongHorn Steakhouse, Culver's, and Teriyaki Madness offering a variety of American, fast food, and Asian cuisine.
Are there hotels near Chipotle Wixom for visitors?
Yes, nearby hotels include SpringHill Suites by Marriott Detroit Wixom, SpringHill Suites by Marriott Wixom Novi, and Hampton Inn & Suites Wixom for convenient accommodation.
Are there convenient services near Chipotle Wixom for customers driving or staying in the area?
Yes, nearby services include Shell and Sunoco gas stations, Motor City Express Car Wash, and MinuteKey locksmith for automotive and key-related needs.