Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently noted issues with order accuracy and slow service, with many expressing frustration over incorrect orders and long wait times.
Food Quality
There were numerous complaints about food being cold, undercooked, or not prepared as requested, leading to dissatisfaction with the overall food quality.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior from management and a lack of professionalism among team members.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of trash and unsanitary conditions.
Management Issues
Many customers pointed out poor management practices, including disorganization and lack of communication among staff, contributing to a negative dining experience.
SH
S. Harris
4 days ago
4.0
It's McDonald's
DH
Dominic Hill
Feb 19, 2026
1.0
Longest wait times. Have now had multiple instances of them accepting mobile orders and then not receiving the order. They are routinely closed during business hours for one reason or another and make no effort to communicate this to customers and will still accept mobile orders when this is the case.
KG
Kori Gibson
Jan 26, 2026
5.0
I may not have gotten my order right every time, but the customer service is amazing!! Such great people with Great customer service skills!!! Jacob is great and the lady in the morning time is the sweetest you gotta come here. They’re very clean and they make sure if you don’t get everything right they make it right in the end And that’s all that matters
AA
Anonymous
Jan 7, 2026
1.0
Lots full of trash, 15 min wait and I ordered ahead on the app, cold food. Zero customer service options through the app