McDonald's

3.4
1800 reviews
Get DirectionsCallWebsite

Business Details

11033 Whitmore Lake Road, Whitmore Lake, MI
48189, United States
(734) 449-2744
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11033 Whitmore Lake Road, Whitmore Lake, MI
48189, United States

Hours

Reviews

3.4
1,777 reviews
5 stars
603
4 stars
373
3 stars
298
2 stars
139
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, with some employees being rude or dismissive.

Employee Friendliness

Despite service issues, several reviews highlighted friendly and helpful employees, particularly at the drive-thru.

Cleanliness and Maintenance

Multiple reviews mentioned the location being dirty and poorly maintained, with concerns about the layout and lack of visible staff.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some customers expressing dissatisfaction with the taste and freshness.
  • MM
    Matt McLemore
    Dec 26, 2025
    5.0
    The people were friendly, service was fast, and the inside was really updated compared to our local McDonald's.
  • CR
    Carla Rosas
    Dec 14, 2025
    1.0
    What is with the damn salt
  • HB
    Hannah Buchan
    Dec 14, 2025
    5.0
    Mostly good
  • LS
    Liz Schuiling
    Dec 5, 2025
    3.0
    Whitmore Lake Rd McDonald's has the oddest layout of any McDonald's I've ever been inside. It's not user-friendly and there are zero menu boards except if you use the kiosks. The workers don't pay attention to whether someone is at the counter wanting to order, partly because walls are blocking their view, as I saw happen to another customer waiting. The employee who handed me my food was friendly. One of my Grinch meals was missing fries, so that wasn't great. I wanted them to stay hot while I drove in the cold, so I didn't check the boxes before leaving. Lastly, someone was mopping the entire floor during the lunch rush and whatever solution they used was super slippery. I nearly fell, although I was wearing good winter boots. I said something to her and she apologized for not having the caution signs out yet. All in all, I don't really want to go back to that location.
  • AG
    Auric G
    Nov 24, 2025
    5.0
    I had the app fail and the on sight manager Ryan looked into any issues. Regardless of any issues he made sure I had my order fast and fresh.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 11033 Whitmore Lake Road?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their delivery platform.