McDonald's

3.8
903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9615 Highland Road, White Lake, MI
48386, United States

Hours

Reviews

3.8
903 reviews
5 stars
389
4 stars
200
3 stars
149
2 stars
56
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, stale, and improperly prepared items.

Service Issues

Many reviews highlighted slow service, incorrect orders, and a lack of attention to customer needs, particularly in the drive-thru.

Positive Staff Interactions

Several customers praised specific employees for their friendly and helpful service, indicating some staff members excel in customer care.

Cleanliness Concerns

Multiple reviews mentioned cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.

Management Problems

Feedback indicated dissatisfaction with management, particularly regarding service efficiency and staff training.
  • JH
    Jaba Da hutt
    Oct 7, 2025
    1.0
    My Mcrispy was McSoggy and my fries were stale and cold 0 outta 5 in my opinion
  • CL
    Cheryl Larson
    Jul 7, 2025
    1.0
    They forgot my fries so I had to go back through the line! The double cheese & cheese burger were dry & horrible! Like they were Been under the heat lamp all day! My 2nd attempt at getting fries & the bag was 1/2 full & cold & very salty! Had to throw it all away wouldn’t even feed it to my dogs!
  • CJ
    Cam Jam
    Jun 29, 2025
    5.0
    Lori was absolutely amazing she made us the best flurry ever she was so sweet so nice we ordered the most inconvenient thing and she did it with ease she deserves a raise she is the best McDonald’s worker I’ve ever encountered please give Lori a raise
  • AR
    anthony rivera
    Jun 28, 2025
    5.0
    Lori the night time manager is who took my order at the drive through, she was very informative on how to make this purchase very cost efficient. She was super polite and gave a satisfying feeling of customer service
  • ED
    E Dorn
    Jun 4, 2025
    1.0
    Manager was unbelievably, unbelievably, unbelievably rude. Somehow soda machine serves flat soda. I would not patronage this location.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in White Lake, MI?

McDonald's in White Lake, MI operates from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 10:00 AM on Sunday.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to midnight on Sunday.