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Jimmy John's

3.6
(193 reviews)
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Business Details

9278 Highland, White Lake, MI
48386, United States
(248) 698-3800
https://locations.jimmyjohns.com/mi/whitelake/sandwiches-1185.html

About

Sandwich Restaurant

Location

Jimmy John's
9278 Highland, White Lake, MI
48386, United States

Hours

Reviews

3.6
193 reviews
5 stars
93
4 stars
27
3 stars
16
2 stars
11
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many noting a lack of communication and friendliness.

Food Quality

While some customers enjoyed the sandwiches, others complained about poor quality, incorrect orders, and unsanitary conditions.

Delivery Issues

Numerous reviews highlighted problems with delivery, including late arrivals, forgotten items, and limited delivery areas.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary bathrooms.

Operational Hours

Many customers noted discrepancies between posted hours and actual closing times, leading to frustration.
  • SJ
    Seth Jacobs
    2 days ago
    1.0
    ordered online, came over an hour later with Uber eats, and I got a soggy sandwich with 3 deserts instead of my sides. absolutely wild. I've never had a problem with any jimmy johns.
  • KT
    Kyle Trost
    4 days ago
    1.0
    Just don’t go… trust
  • WC
    Wyatt Clark
    5 days ago
    1.0
    Freak fast my ass they use Uber Eats now for delivery orders and Uber Eats took over 30 mins to arrive to the store. Toasted subs ice cold and soggy very disappointing never again will i use this location. Also about two weeks ago they called telling us they only had sliced what bread which could be true but seems like there’s always an excuse at this store.
  • JM
    Jack Matern
    Nov 20, 2025
    4.0
    Not too bad..just vish they kept some old specialties.
  • JP
    Joel Pence
    Nov 3, 2025
    5.0
    Love getting the ultimate Italian.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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