Jimmy John's

3.6
189 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9278 Highland, White Lake, MI
48386, United States

Hours

Reviews

3.6
189 reviews
5 stars
92
4 stars
27
3 stars
16
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many noting a lack of communication and friendliness.

Food Quality

While some customers enjoyed the sandwiches, others complained about tasteless options and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Delivery Issues

Numerous complaints were made about delivery not being 'freaky fast,' with many orders arriving late or incomplete.

Operational Hours

Customers expressed frustration over inconsistent hours, with reports of the store being closed despite advertised hours.
  • JM
    Jack Matern
    Nov 20, 2025
    4.0
    Not too bad..just vish they kept some old specialties.
  • JP
    Joel Pence
    Nov 3, 2025
    5.0
    Love getting the ultimate Italian.
  • LG
    Lisa Garringer
    Oct 14, 2025
    2.0
    Sandwiches were tasteless! The floor was freshly washed but soaking wet!
  • SF
    Star Fruit310
    Aug 9, 2025
    1.0
    Feel bad but I have to say the girl at the register last night was rude. I felt rushed and as if I was inconveniencing her to pick up my online order. The girl cut me off to tell me my order was behind me as I was telling her what I was picking up, and I never got the Coke I ordered from there, but I got the water at least.
  • CT
    Christine Toner
    Jul 18, 2025
    2.0
    I never ever leave reviews. But I got a tuna sub today and there was barely even a scoop on the whole thing. It felt like I was just holding bread. For the price, I just won’t go back there again. Smh