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Arby's

3.6
(626 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10855 Highland Rd, White Lake, MI
48386, United States

Hours

Reviews

3.6
626 reviews
5 stars
256
4 stars
139
3 stars
88
2 stars
37
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others reported issues with cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and bathrooms, impacting the dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Wait Times

Customers frequently noted long wait times, both in the drive-thru and for in-store orders, affecting their overall experience.
  • CW
    Corym Wood
    Jan 26, 2026
    5.0
    I love this arby's.The people there are really nice, friendly, fresh food, clean environment awesome place to eat
  • BK
    Brian Keller
    Jan 1, 2026
    5.0
    Good people decent food
  • KB
    Kristina and Julia Bowens
    Dec 28, 2025
    1.0
    Spent almost half hour in line . Got home max and cheese was ice cold mind u we have NO power which is why we went to arbys spent almost 50$ for cold food and the hamburger wasn’t cooked fully and raw . I have two young children would couldn’t even eat their food and we’re out of power so wouldn’t go back .
  • DG
    Daniel Gentry
    Nov 25, 2025
    5.0
    Always a great experience at this Arby’s. They consistently give fast, friendly service, and the food is always fresh. Easily a 5-star Arby's
  • RR
    Richie
    Nov 16, 2025
    5.0
    Arby's is the greatest fast food restaurant. Food always fresh and delicious. Staff are extremely friendly and helpful.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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