Brand Certified
Wendy's
3.1(1565 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
29317 Joy Road, Westland, MI
48185, United States
Certified by Wendy's • Mar 01, 2026
(734) 762-3397
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/westland/29317-joy-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
1,565 reviews
5 stars
421
4 stars
321
3 stars
251
2 stars
183
1 star
389
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and cold food.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and garbage near food preparation areas.
Staffing Issues
Customers noted that the location is often understaffed, contributing to slow service and chaotic experiences.
- JJJess JessmerFeb 17, 20264.0The fries aren't usually fresh and I'm super disappointed in this locations choice to switch to shredded lettuce. Lowers the overall quality of burger.
- KKKathy KoebelFeb 6, 20261.0Ordered from door dash. They basically tossed a burger on a cold bun with cheese. I ordered a chocolate chip cookie, it was not in the order. Ordered hot sauce for the chili, did'nt get it. Everytime I order from this store the order is messed up
- SASteven AdamsJan 31, 20262.0Understaffed and angry about life. Doesn't make for a good experience
- DNDavid NickelJan 23, 20261.0If you are looking for a completely awful experience, look no further. Slow service, indifferent employees, awful salt lick food and a floor that is perpetually sticky all add up to a terrible Wendy's location. If you happen to choose the drive through, bring a book to read while in line and while you wait for them to fix a completely wrong order.
- SNStacie NunezJan 10, 20261.0I have given this Wendy’s 3 chances and I’m done. Rude workers everytime especially at night! Can hear them swearing when they take your order. Oh and the food how can I get stale bread EVERY SINGLE TIME IVE GONE! Ridiculous DO NOT GO HERE EVER. I will be sharing on my social media to warn people as well .
Frequently Asked Questions About Wendy's
Is Joy + Middlebelt Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Joy Road in Westland, MI?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's on Joy Road in Westland open for dine-in and delivery?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's on Joy Road?
You can order via the Wendy's mobile app or their website at order.wendys.com by selecting the Westland location.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy’s menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on Wendy's website, mobile app, or in-restaurant nutrition posters.
How can I provide feedback or contact the Wendy's location on Joy Road?
You can reach the Customer Care team via their website's contact page or call the location directly at (734) 762-3397.
Are there any other fast food restaurants near Wendy's on Joy Road?
Yes, McDonald's, Burger King, Subway, Chick-fil-A, and Taco Bell are competitors and nearby options.
What other local businesses are near Wendy’s on Joy Road that visitors might find useful?
Nearby places include Collision Works auto body shop, Lifecare Pharmacy, Dougie's Ice Cream, and Exxon gas station—convenient for car service, healthcare, treats, and fueling up.
How can nearby places help me plan my visit to Wendy’s on Joy Road?
You might visit Lifecare Pharmacy or Saad Smiles Dentistry nearby before or after dining, or grab a dessert at Dougie's Ice Cream. For transportation, nearby Exxon and automotive services are available, making your visit more convenient.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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