Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,552 reviews
5 stars
416
4 stars
318
3 stars
251
2 stars
182
1 star
385
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, burnt, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Service Speed
Long wait times for food and service were commonly noted, with some customers experiencing delays of over 30 minutes.
- LHLeroy HarrisNov 5, 20251.0Customer service sucks, after a 7 minute drive back to work my food was cold. And after calling back and speaking with a manager I see why the customer service sucks.
- JJJeffOct 24, 20251.0Worker was very rude and had lack of service
- SLSpri LankaOct 22, 20251.0I ordered a cheeseburger kids meal and they messed up my order. I got two fries and a burger. If workers wouldn’t a shitty attitude then they wouldn’t be getting a simple Oder wrong
- ELEricka LouiseOct 4, 20251.0Food was recooked to make seem fresh! Food was disgusting! Never been here at this time of night but I was having a pregnancy craving! Big mistake!! I learned my lesson, wasted my money and time
- JDJason DiekmannOct 3, 20254.0It’s Wendy’s, this location not any better or worse than any other Wendy’s you go to. The staff is always nice and welcoming though. They may forget your fries every now and then but they always make it right.
Frequently Asked Questions About Wendy's
Is Joy + Middlebelt Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Westland, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Westland, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 762-3397.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Joy + Middlebelt Wendy’s serve breakfast?
Yes, this Wendy’s location in Westland, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Joy Road in Westland, MI?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's on Joy Road in Westland open for dine-in and delivery?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's on Joy Road?
You can order via the Wendy's mobile app or their website at order.wendys.com by selecting the Westland location.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy’s menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on Wendy's website, mobile app, or in-restaurant nutrition posters.
How can I provide feedback or contact the Wendy's location on Joy Road?
You can reach the Customer Care team via their website's contact page or call the location directly at (734) 762-3397.
Are there any other fast food restaurants near Wendy's on Joy Road?
Yes, McDonald's, Burger King, Subway, Chick-fil-A, and Taco Bell are competitors and nearby options.
What other local businesses are near Wendy’s on Joy Road that visitors might find useful?
Nearby places include Collision Works auto body shop, Lifecare Pharmacy, Dougie's Ice Cream, and Exxon gas station—convenient for car service, healthcare, treats, and fueling up.
How can nearby places help me plan my visit to Wendy’s on Joy Road?
You might visit Lifecare Pharmacy or Saad Smiles Dentistry nearby before or after dining, or grab a dessert at Dougie's Ice Cream. For transportation, nearby Exxon and automotive services are available, making your visit more convenient.