Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,561 reviews
5 stars
421
4 stars
319
3 stars
251
2 stars
182
1 star
388
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and attitude.
Food Quality
Numerous complaints about cold, burnt, or incorrect food orders were noted, with some customers expressing dissatisfaction with the freshness of the food.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions in the kitchen.
Speed of Service
Customers experienced long wait times for their orders, with some reporting delays of over 30 minutes.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
- SNStacie Nunez2 days ago1.0I have given this Wendy’s 3 chances and I’m done. Rude workers everytime especially at night! Can hear them swearing when they take your order. Oh and the food how can I get stale bread EVERY SINGLE TIME IVE GONE! Ridiculous DO NOT GO HERE EVER. I will be sharing on my social media to warn people as well .
- SSShrimpyJan 3, 20261.01 car in line, no one at the window, still takes 5 minutes before they take an order.
- JKJames KalitaDec 27, 20255.0Food was fresh and served quickly.
- LHLee HillDec 16, 20254.0Food was great, they were busy
- AAAzuxiDec 13, 20255.0Latoya had such a great attitude while helping me she 100% deserves a raise will be coming back again very soon
Frequently Asked Questions About Wendy's
Is Joy + Middlebelt Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Joy Road in Westland, MI?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's on Joy Road in Westland open for dine-in and delivery?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's on Joy Road?
You can order via the Wendy's mobile app or their website at order.wendys.com by selecting the Westland location.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy’s menu pricing and nutrition information?
Menu prices and nutrition details can be viewed on Wendy's website, mobile app, or in-restaurant nutrition posters.
How can I provide feedback or contact the Wendy's location on Joy Road?
You can reach the Customer Care team via their website's contact page or call the location directly at (734) 762-3397.
Are there any other fast food restaurants near Wendy's on Joy Road?
Yes, McDonald's, Burger King, Subway, Chick-fil-A, and Taco Bell are competitors and nearby options.
What other local businesses are near Wendy’s on Joy Road that visitors might find useful?
Nearby places include Collision Works auto body shop, Lifecare Pharmacy, Dougie's Ice Cream, and Exxon gas station—convenient for car service, healthcare, treats, and fueling up.
How can nearby places help me plan my visit to Wendy’s on Joy Road?
You might visit Lifecare Pharmacy or Saad Smiles Dentistry nearby before or after dining, or grab a dessert at Dougie's Ice Cream. For transportation, nearby Exxon and automotive services are available, making your visit more convenient.