Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,042 reviews
5 stars
361
4 stars
210
3 stars
162
2 stars
69
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees received praise for their friendliness, while others were criticized for rudeness and poor management.
Food Quality
Food quality is inconsistent; some customers reported fresh and hot meals, while others received cold or incorrectly prepared items.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Cleanliness
The cleanliness of the establishment received positive remarks, but there were also complaints about unsanitary practices.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and lack of proper training for staff.
- SSScott Sciatto6 days ago4.0It's getting better,
- ABAdrienne BessJan 3, 20265.0Food ALWAYS hot and fresh, bacon well done on meals, other toppings always fresh and nicely cut, shake machine never down!!!!! Employees over the speakers in drive through always nice,polite and patient.BEST wendys around hands down!!!!
- JGJennifer GJan 3, 20265.0They’re so friendly here, food is always good!
- CJCameron JohnsonDec 18, 20255.0Charles had the best customer service I’ve ever received. he’s a great manager
- MCMr CDec 16, 20253.0The food is good but whoever the manager is right now handing out orders has a real attitude problem. I walked in and stood in line, 2 in front of me. And she asks me, what am I here for? The person in front of me asked for something extra and she had an attitude. I asked for 5 packets of ketchup and said thank you when she handed me my food and rolled her eyes. This literally just happened. 1pm 12/16/25. If I didn't like the fresh food so much I probably go elsewhere. She needs customer service training. Lady with purple hair.
Frequently Asked Questions About Wendy's
Is Wayne Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 439 S. Wayne Rd., Westland?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily at this Wendy's.
How can I order Wendy's food for delivery or pickup?
You can order via the Wendy's app or online at https://order.wendys.com by selecting the location and choosing delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's for questions or feedback?
Call (734) 728-5770, use Live Chat via their Contact page, or call 888-624-8140 for customer care. You can also complete their Customer Satisfaction Survey online.
Where can I find menu prices and nutrition information?
Menu prices and nutrition details are available on https://order.wendys.com and the mobile app, where prices and nutrition update as you customize your order.
Are there other fast food restaurants near Wendy's at 439 S. Wayne Rd.?
Yes, nearby fast food options include Krispy Krunchy Chicken, Jose’s Tacos, Long John Silver's, and Shrimps R Us Shrimp Hut.
What convenience and grocery stores are near this Wendy's location?
Nearby stores include Wayne Med Market and ALDI USA, both offering grocery and convenience items.
Are there any notable dining options near Wendy's with different cuisines?
Yes, nearby dining options include City Grill for American cuisine, China Star Palace for Chinese food, and Tim Hortons for coffee and café fare.
Can customers visit other services or entertainment near this Wendy's?
Yes, customers can visit nearby places such as Tonina's Dance Company for recreation, local car washes like Regency and Hometown Car Wash, or banks like Comerica Bank and Wayne Westland Federal Credit Union.