Wendy's

3.4
1028 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
439 S. Wayne Rd., Westland, MI
48186, United States

Hours

Reviews

3.4
1,028 reviews
5 stars
351
4 stars
209
3 stars
161
2 stars
68
1 star
239

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or improperly prepared food.

Order Accuracy

Frequent issues with order accuracy; many customers noted missing items or incorrect orders.

Cleanliness

Concerns about cleanliness, particularly regarding food preparation areas and soda machines.

Speed of Service

Variable speed of service; some customers experienced long wait times while others reported quick service.
  • MM
    MzBee
    Nov 15, 2025
    1.0
    Everyone in Westland was next door at Long John Silver's grand opening....so why was Wendy's passing out ice cold fries and no customers????? 🙄 Couldn't give out fresh food to your only customer that night??
  • SJ
    Sabrina J
    Nov 15, 2025
    5.0
    Nice food
  • JO
    Joe Ortiz
    Oct 28, 2025
    4.0
    Great food if you hit it during busy hours.
  • MT
    Mr Tim
    Oct 20, 2025
    5.0
    Nell is pho-nomenal! Drove past 2 other wendy's just for him
  • JR
    John Roberts
    Oct 14, 2025
    1.0
    Bad experience at this location. Did not have the basics(napkins, tenders, large bags). Staff was uncooperative. Drink dropped, attempting to carry all the small bags given. Manger refused to give me her name.

Frequently Asked Questions About Wendy's

Is Wayne Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.